Polycom HDX 4000

Version 3.0.5 | July 2012 | 3725-26470-007/A
User’s Guide for Polycom
®
HDX
®
Desktop Systems

Polycom HDX 4000 Specifications

General

Brand	Polycom
Model	HDX 4000
Category	Conference System
Language	English

Summary

Using the Remote Control

Using the Keypad

Powering the System On and Off

Caution about powering off, power button function, and system sleep.

System Power Management Details

Powering the Polycom HDX 4000 System On and Off

Procedure to power the HDX 4000 system on and off.

Powering the Polycom HDX 4500 System On and Off

Procedure to power the HDX 4500 system on and off.

Power On Self Test (POST)

System health checks performed automatically upon startup.

Calling and Answering

Answering a Call

How the system handles incoming calls and manual answering.

Placing a Call

Lists ways to place a video call: by name/number, recent calls, etc.

Calling by Entering a Name or Number

Details how to place a call by typing a name or number.

Calling from the Recent Calls List

Explains how to place calls from the list of recently called sites.

Calling from the Favorites Screen

Describes how to place calls from the Favorites screen.

Calling a Speed Dial Entry

Explains how to place calls using pre-configured speed dial entries.

Calling from the Directory

Details how to place calls using the system's directory.

Calling from the Calendar

Explains how to join scheduled meetings from the Calendar screen.

Ending a Call

Describes how to hang up a call manually or automatically.

Types of Video Calls You Can Make

Participating in an Encrypted Call

Using Your Polycom HDX 4000 Series as a Computer Monitor

Controlling What You See

Selecting and Adjusting a Camera or Other Video Source

Describes how to select and adjust near-site or far-site video sources.

To adjust a camera using the keypad or remote control

Explains how to move and zoom the camera using controls.

Setting and Using Camera Presets

Switching Between Full-Screen Video and the Home Screen

Changing the Layout during a Video Call

To change layouts during a call

Explains how to scroll through different screen layouts.

Showing Content with People on Content

Working with Directory Entries and Favorites

Searching the Directory

Details how to search for contacts in the directory.

Adding, Editing, and Deleting Favorites

Explains how to manage contacts and groups in the directory.

To add a Contact to Favorites

Step-by-step instructions to add a contact to Favorites.

To edit an entry

Instructions for editing existing local contacts.

To delete an entry

Instructions for deleting local contacts.

To add existing contacts to Favorites from the Favorites screen

Describes adding contacts to Favorites from the Favorites screen.

To add existing contacts to Favorites from the directory

Describes adding contacts to Favorites from the directory.

To add a contact to Favorites from the Recent Calls screen

Describes adding contacts to Favorites from the Recent Calls screen.

Directory Groups

To create a group in Favorites

Instructions for creating a new group within Favorites.

To delete a group from Favorites

Instructions for deleting a group from Favorites.

Refreshing Entries from the Polycom Global Directory Server

Contacts with Presence

Including Multiple Sites in Calls

Placing a Multipoint Call

To place a multipoint call by adding sites to a call

Steps to add sites to an ongoing multipoint call.

To place a multipoint call using a directory group

How to initiate multipoint calls using directory groups.

To place a cascaded multipoint call

How to set up cascaded multipoint calls.

Passwords for Multipoint Calls

Multipoint Viewing Modes

Using Chair Control for Multipoint Calls

To use the chair control options when you are in a multipoint call

Details accessing and using chair control via the web interface.

Changing the Way Calls Are Answered

Temporarily Refusing Calls

How to set the system to Do Not Disturb to refuse incoming calls.

Answering Video Calls Automatically

How to configure the system to automatically answer calls.

Muting Automatically Answered Video Calls

Allowing Video Display on the Web

Logging In and Out

Using a Polycom SoundStation IP 7000 Conference Phone with a Polycom HDX System

To place a point-to-point call using a connected SoundStation IP 7000 conference phone

Steps to make a point-to-point call with the phone.

To place a multipoint call using a connected SoundStation IP 7000 conference phone

Steps to make a multipoint call with the phone.

To control volume in a call using a connected SoundStation IP 7000 conference phone

How to adjust volume using the conference phone.

To mute audio in a call using a connected SoundStation IP 7000 conference phone

How to mute audio using the conference phone.

Using Polycom Conferencing for Microsoft Outlook

To view the Polycom HDX system calendar

How to access the system calendar linked to Outlook.

Using Microsoft Office Communications Server 2007 R2 or Microsoft Lync Server 2010 Features with Video Calls

Managing Contacts Using Office Communicator or Microsoft Lync

Viewing Microsoft Office Communications Server or Microsoft Lync Server 2010 Presence States

Multipoint Calls Using Centralized Conferencing Control Protocol (CCCP)

Muting in a CCCP Call

How mute/unmute works for participants in a CCCP call.

Holding and Resuming CCCP Calls

How to place and resume calls in Lync-hosted CCCP conferences.

Using Avaya Network Features with Video Calls

To activate call forwarding

Steps to enable call forwarding.

To deactivate call forwarding

Steps to disable call forwarding.

To transfer a call

Steps to transfer a call.

To add a system to a call

Steps to add another system to an ongoing call.

Customizing Your Workspace

Allowing the Far Site to Control Your Camera

How to allow the far site to control your camera.

Displaying the Far Sites Name When the Call Connects

Hearing Audio Confirmation When You Dial

Adjusting for Room Lighting

Polycom Solution Support