Diagnostic Screen Description
System Detail Displays the following system information:
• System Name
• Model
• Hardware Version
• System Software
• Serial Number
• MAC Address
• IP Address
Network Displays the following network information:
• IP Address
• Host Name
• 323 Name
• 323 Extension (E.164)
• SIP Address
• Link-Local
• Site-Local
• Global Address
Usage Displays the following usage information:
• Time in Last Call
• Total Time in Calls
• Total Number of Calls
• System Up Time
Access the Status Screen
You can access RealPresence Group Series system status screen in the local interface.
Procedure
» Go to
> System Information > Status.
When a system device or service encounters a problem, you see an alert next to the Settings
button on the menu. This screen includes the following system status details for the out of a call
status:
Troubleshooting
Polycom, Inc. 282
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