Polycom realpresence trio 8800 - Managing the Contact Directory

Polycom RealPresence Trio Solution User Guide
Polycom, Inc. 60
The last 99 Lync calls display in the Recent Calls list on the system. If you delete or move call entries on the
system, if enabled, the changes are made on the system only. If you delete call entries in the Lync client,
the changes are made on the system and in the Lync client.
To view your recent calls list in the Lync client:
» Click .
View Recent Lync Calls in Outlook
Missed Lync calls display in your Inbox folder in Outlook.
To view your Lync recent calls list in Outlook:
» In Outlook, click Conversation History.
Managing the Contact Directory
You can store a large number of contacts in the system’s Contact Directory. Contact your administrator for
the exact number of contacts supported.
You can perform the following tasks in your Contact Directory:
● Search for Contacts
● Add a Contact to the Contact Directory
● View Contact Details
● Update a Contact’s Information
● Delete a Contact
● Add Favorites
Search for Contacts
In the Contact Directory, you can enter a search criteria to find your desired contact.
To search for a contact:
1 Navigate to Contacts > Contact Directory.
2 In the Contact Directory, enter your search criteria in the Search field.
A list of search results is displayed.
Troubleshooting: My Lync conversations do not display in my Outlook Conversation History
If you do not see your most recent Lync conversations listed in the Conversation History menu of your
Outlook client, in your Lync client, navigate to Options> Tools > Options > Personal, and check
Save call logs in my emails Conversation History folder.