Polycom Soundpoint 331 - Parking and Retrieving a Call; Unattended Call Pickup; Turn a Call into a Conference Call; Program the Message Button to Retrieve Voicemail

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To!cancel!call!forwarding,!follow!the!previous!steps!but!press!the!Disable!soft!key!in!Step!6.!The!
icon!to!the!left!of!your!extension!should!return!to!normal.!
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16.'Parking'and'Retrieving'a'Call''
The!Polycom!IP!Phone!allows!you!to!store!or!"park"!a!call!and!then!use!any!other!IP!phone!in!
the!district!(for!example,!a!phone!in!someone!else's!office!or!in!a!conference!room)!to!retrieve!
the!call.!
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Step'1!!!During!an!active!call,!press!the!Transfer!soft!key.!!
Step'2'!!Press!*37!and!listen!for!the!Park!Spot!number!the!system!assigns!(i.e.!01).!
Step'3!!!Make!a!note!of!the!Call!Park!number!and!then!press!the!Transfer!soft!key.!The!call!is!
now!parked!at!that!number,!allowing!you!to!retrieve!it!from!another!phone.!
Step'4!!!To!retrieve!the!parked!call!from!any!phone!in!the!District,!at!the!dial!tone,!dial!*37!+!
the!Call!Park!number!at!which!the!call!was!parked!(i.e.,!*3701).!
Step'5!!!Press!the!Send!soft!key.!
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17.'Unattended'Call'Pickup''
The!Polycom!IP!Phone!allows!you!to!answer!a!call!that!comes!in!on!a!telephone!extension!other!
than!your!own.!When!you!hear!an!incoming!call!ringing!on!another!phone,!you!can!redirect!the!
call!to!your!phone!using!the!call!pickup!features.!
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Step'1!!!At!the!dial!tone,!dial!*97!+!the!extension!you!want!to!answer!(i.e.!*975944).!
Step'2!!!Press!the!Send!soft!key.!
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18.'Turn'a'Call'into'a'Conference'Call'
The!Polycom!IP!Phone!supports!conference!calls,!enabling!you!to!conference!with!multiple!
parties.!!
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Step'1!!!During!a!call,!press!the!More!soft!key!and!then!the!Confrnc!soft!key.!This!will!place!the!
original!caller!on!hold.!!
Step'2!!!Place!a!call!to!another!number.!
Step'3!!!When!the!call!connects,!press!the!More!soft!key!and!then!the!Confrnc!soft!key!to!add!
this!party!to!the!conference!call.!
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You!can!repeat!these!steps!to!add!parties!to!the!conference!call.!
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19.'Program'the'Message'Button'To'Retrieve'Voicemail'
Your!Polycom!IP!Phone!has!either!a!Messages!key!or!a!Line!2!key.!The!following!will!allow!you!
to!program!that!key!to!access!your!voicemail.!
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Step'1!!!Press!and!hold!the!Messages!key!until!"First!Name"!appears.!
Step'2!!!Press!the!down!Navigation!key!twice!to!navigate!to!"Contacts".!