Polycom SoundPoint IP 321 Quick Reference Guide

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CALNET 3: AT&T Voice DNA
Quick reference guide – Polycom SoundPoint IP 321 / 331
AT&T Voice DNA®: Quick reference guide
What is the Polycom® SoundPoint® IP 321 / 331?
The Polycom SoundPoint IP 321 /331 phones are full-featured IP phones each with hands-
free speakerphone and handset designed for hi-fidelity wideband audio, and a built-in
headset connection. Each phone can have up to two unique phone numbers and has a
standard phone keypad and three soft keys, located below the display window, that provide
additional functions based upon the status of the phone. Both phones are equipped with a
grey scale graphical LCD display and the 331 has a dual-port 10/100 Ethernet switch.
Polycom® SoundPoint® IP 321 / 331 at a glance
1. LED indicator: Flashes when there is a new voicemail or when the phone is booting
up.
2. Soft keys: Performs various functions visible in the graphic display depending on
the state of the phone. Select the MORE key to view additional options.
3. Line keys with indicators: Displays the state of an active call or line status.
4. Hold button: Places an active call on hold and resumes a held call.
5. Headset button: Allows for hands-free communication through a headset.
6. Speakerphone button: Enables hands-free communication.
7. Microphone: Allows for hands-free audio transmission.
8. Volume keys: Controls the incoming audio for handset, headset, speaker and
ringer.
9. Mute button: Temporarily cancels audio transmission.
10. Dial pad: Enters digits to be dialed and entries in the Contact Directory.
11. Display Control keys: Navigates through the displayed information in the graphic
display window. The center checkmark selects the displayed data.
12. Menu button: Accesses phone settings and features.
13. Dial button: Initiates a new call or views placed call list.
14. Speaker: Provides audio output for the ringer and hands-free communication.
15. Hook switch: Toggles the state of the phone between active and idle states.
16. Graphic Display: Provides information about calls, messages, soft keys, time, date,
etc.

Polycom SoundPoint IP 321 Specifications