SoundPoint IP 430 Quick User Guide. 1725-12440-001 Rev B. 7/2007              2 
CALL FORWARDING (contd) 
Use the Star2Star Find-Me / Follow-Me 
feature in the Star2Star Web portal.  
Follow Me (Immediate) -- Calls to your 
extension will be sent automatically to 
the number you define. 
Find Me (Sequential) -- Calls to your 
extension will ring your extension and 
any other numbers that you define, in 
order. 
Find Me (All) -- Calls to your extension 
will ring your extension and any other 
numbers that you define, all at once. 
 
 
REDIAL 
Press the Redial soft key or 
 
to 
redial the most recently dialed number. 
 
 
DO NOT DISTURB 
Press   and select Features, and 
then select Do not disturb
 
to prevent 
the phone from ringing on incoming 
calls. A Do Not Disturb icon appears for 
all lines to confirm that Do Not Disturb 
is enabled. 
Press   and select Features, and 
then select Do not disturb again to 
turn off Do Not Disturb. 
(Note) callers will be directed to Voice 
Mail or the Star2Star Find-Me / Follow- 
Me feature if invoked. Calls to the 
phone with the DND feature invoked will 
appear as Missed calls. 
 
 
CALL LISTS 
Press  , then select Features 
followed by Call Lists. Or use the 
Navigation keys (down / left / right). 
Information on respective calls will be 
displayed. 
From this screen, choose the 
appropriate soft key: 
1. Edit to amend the dial string before 
dialing. 
2. Dial to return the call. 
3. Info to view detailed call information. 
4. Clear to delete the call from the list. 
Press the Exit soft key to return to the 
idle display. 
VOICE MAIL 
The Message Waiting Indicator on the 
front of the phone and a message 
envelope will appear. Stutter dial tone in 
place of normal dial tone will sound to 
indicate that message(s) are waiting on 
the Star2Star voice mail system. 
To listen to voice messages: 
1. Press   or dial 1000. 
2. Follow voice prompts to listen to 
messages. 
3. (Note) when accessing the voice mail 
system for the first time your password 
is your extension#. Change this to a 4 
digit number you can recall easily. 
 
CONTACT DIRECTORY 
To add or edit a contact in your local 
phone directory: 
1.  Access the Star2Star Web Portal 
and navigate to the Individual Phone 
Settings section for your phone. Click 
the Speed Dials link to add contacts 
and other options to your phone. For 
more detailed instruction follow the 
Star2Star Phone and Features Guide 
available for view/download via the 
Star2Star Web Portal.  
 
To search for a contact: 
1. Press  , then Features 
followed by Contact Directory. 
2. Press the More soft key, and then 
the Search soft key. 
3. Using the dial pad, enter the first few 
characters for First or Last names.  
4. Press the Search soft key to search 
for contacts. Searches are case 
insensitive. Dial successful matches 
from the resulting search screen. 
 
VOLUME ADJUSTMENT 
Press the   volume keys to 
adjust handset, headset, and hands-
free speaker volume during a call. 
Pressing these keys in idle state adjusts 
the ringer volume. 
 
 
 
 
RING TYPE 
You can select different rings to match 
your preferences and distinguish 
between calls on lines.  
To change the incoming ring: 
1. Press   . 
2. Select Settings,  followed by Basic, 
and then Ring Type. 
3. Using 
 
or  , highlight the desired 
ring type. Press the Play soft key to 
hear the selected ring type. 
4. Press the Select soft key to change 
to the selected ring type. 
5. Press   or the Exit soft keys to 
return to the idle display. 
 
If you select Silent ring, press the Line 
key or Answer soft key to answer 
incoming calls. 
 
 
DISTINCTIVE RINGING / CALL 
TREATMENT 
You can set distinctive incoming ringing 
tones for different contacts in your local 
directory.  
To set a distinctive ring for a local 
contact: 
1. Press  , then Features 
followed by Contact Directory. 
2. Search for the contact (see 
CONTACT DIRECTORY above). 
3. Press the Edit soft key and scroll 
down to Ring Type. 
4. Enter a number corresponding to one 
of the ring types available (see RING 
TYPE above). 
5. Press the Save soft key or the 
Cancel soft key to abandon the 
change, then press   to return to 
the idle display. (Note) these changes 
are lost if the phone is powered off. 
 
 
 
 
 
 
 
 
 
 
HEADSET MEMORY MODE 
For permanent or full-time headset 
users, there is an option to default all 
calls to the headset.  
To enable Headset Memory Mode: 
1. Press   and select Settings 
followed by Basic, Preferences, and 
Headset Memory. 
2. Use 
 
and
 
 and press the 
Select soft key to enable Headset 
Memory Mode. 
 
To activate Headset Memory Mode: 
Press   twice. The Headset icon will 
flash. 
 
To disable Headset Memory Mode: 
Repeat steps 1 and 2 and select 
Disable. 
 
STAR2STAR CALL PARK AND 
RETRIEVE 
1. Perform an Attended transfer to the 
park code 7000. 
2. Listen to the system retrieval code 
announcement e.g. 7001 
3. Press Transfer. 
4. The caller is now parked. 
5. The caller will hear music or 
message on hold if configured on your 
system. 
6. Dial the system retrieval code e.g.   
7001 on any local extension to retrieve 
the call.