Network Phone - Polycom 430 Phone
Quick Reference Card
© 2015 CDK Global, LLC. All rights reserved. The CDK logo is a trademark of CDK Global, LLC. 66935-01, published February 3, 2016.
Dialing Plan
in these important
for your dialing
My Direct Dial or Extension
Operator / Attendant
Off-site Voice Mail Number
Overhead
Sales Service Parts Office Department Name
Department Group Extension
#4=4000 Zone= Zone= Zone= Zone= Zone Overhead Paging (Multi-zone)
5#- 6#- 7#- 8#- Over-phone Zone Paging
Making Calls
making calls outside your
dial “9” and then the
- digit number. You do not
to press “1” for long
calls.
1. Pick up the handset, press the Speakerphone button, press the line button, or press the Headset
button.
2. Dial the number according to your dial plan.
3. If authorization codes are configured on your system and you are making a long distance call, you
will hear a voice prompt. Enter your account code to place the call.
Note. If you hear a re-order tone, enter your authorization code. If the call still does not go through,
contact your administrator for assistance.
Answering Calls
There are several different ways
of answering calls on your phone.
Press the Speakerphone button; or
Press the Headset button (if headset is connected and being used); or
Press the Answer softkey; or
Press the Line button.
Multiple Inbound Calls
1. Use the arrow keys to select the call to answer.
2. Press the Answer softkey. The first call is automatically placed on hold and the second call is
answered.
Ending Calls
to end a
Perform any one of the following options to end a call:
Replace the handset in its cradle.
Press the EndCall softkey.
Press the Speakerphone button (if on speakerphone).
Press the Headset button (if using the headset).
Placing Calls on
1. While on a call, press the Hold button or Hold softkey.
2. To resume the call, press the Hold button or Resume softkey.
Call Park
Your dealership’s operator
generally parks calls to a
dedicated range of extensions
(6001
– 6005), while all other
employees park calls to their own
extension.
Park a Call
While on a call, press the Park softkey. The system parks the call on the next available park
extension and announces to you which extension the call is parked at. Parked calls revert back to
you if no one picks up the call within 45 seconds.
Retrieve a Parked Call
1. Press the Retri softkey.
2. Enter the extension where the call is parked and then press the Enter softkey.