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How to Use your IP Phone — page 5
How to Use your
IP335 Phone
Answering the Phone
To Answer a call
đƳ Pickup the handset
đƳ If you have a headset, press headset button
To Answer a second call
đƳ While on a call, a second call is seen on the screen as
“Call From” Caller ID. You will also hear one call waiting
beep. You see the icon is dancing musical notes
đƳ Press the softkey labeled ANSWER
This will put the first call on hold automatically.
To go back to the first call
đƳ Scroll down once
đƳ Press the soft key labeled RESUME
To mute a call
đƳ Press the mute button
đƳ The display will show a microphone with an X through
it and the indicator light will turn solid red
Making a call
It is best to not pick up the handset and then dial
It is best to leave the handset down
Dial all the digits you’d like, then pickup the handset or
press the hardkey labeled Dial (to the left/middle)
To put a Call on Hold
đƳ Press the hard key on the phone labeled
HOLD (toward the bottom/right)
To Pick up from hold, do not pick up the handset
đƳ Press the soft key labeled RESUME
đƳ Pick up the handset
OR
đƳ Press the hardkey labeled Hold
đƳ Pick up the handset
OR
đƳ Press the hardkey labeled Line 1
đƳ Pick up the handset
Voicemail
đƳ Ask your system administrator to be sure the voicemail is enabled,
to get the voice mail portal # and default password
đƳ For more information, see www.broadcore.com Support page for more information
đƳ The first time you call your voicemail, you need to set up a new passcode
and record your spoken name. Simply follow the prompts
đƳ You’ll know you have a message if your message light is blinking red and your display
is scrolling “new messages.”You’ll also have an envelope on the phone icon and have
a soft key labeled Msgs
To Check Messages
From your IP335
đƳ Press the soft key labeled Msgs
đƳ Enter your passcode and press pound (#)
đƳ Be sure to listen to and save, or delete all messages
This way the message waiting light will turn off
From any phone
đƳ Dial the voice mail portal telephone number
đƳ Press star (*)
đƳ Enter your passcode and press pound (#)
Note: To clear the message waiting indicator, Press star 99 (*99). Press the hard
key labeled Dial.
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