Polycom TC10 - User Manual

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Poly TC10 Admin Guide 6.0.0

SUMMARY

This guide provides administrators with information about configuring, maintaining, and troubleshooting the

featured product.

Main Page

Table of Contents3
Before You Begin6
Audience, Purpose, and Required Skills6
Product Terminology Used in this Guide6
Icons Used in Poly Documentation6
Getting Started8
Poly TC10 Overview8
Poly TC10 as a Poly Video Controller8
Poly TC10 Local Interface9
Home Screen in Poly Video Mode9
Poly TC10 in Zoom Rooms Mode11
Poly TC10 as a Zoom Rooms Controller11
Poly TC10 as a Zoom Rooms Scheduler11
Poly TC10 in Microsoft Teams Mode12
Poly TC10 as a Microsoft Teams Rooms Controller12
Poly TC10 as a Microsoft Teams Rooms Panel12
Poly TC10 Controller Hardware Overview12
Poly TC10 Status Bars13
Access the Poly Control Center14
Waking the Poly TC1014
Accessibility Features14
Users Who Are Deaf or Hard of Hearing14
Users Who Are Blind, Have Low Vision, or Have Limited Vision14
Users with Limited Mobility15
Setting up the Poly TC1016
Power the Poly TC10 with Poe16
Power the Poly TC10 with a Poe Injector16
Set up Poly TC10 for the First Time as a Standalone Device16
Set up Poly TC10 for the First Time as a Paired Device17
Set up a Standalone Poly TC10 as a Microsoft Teams Panel18
Set up a Paired Poly TC10 as a Microsoft Teams Rooms Controller18
Manage a Microsoft Teams Panel in the Admin Center19
Configure Microsoft Teams Panel in the Local Interface19
Sign in and Pair Your Zoom Rooms Account19
Switch between Zoom Controller and Zoom Scheduler Mode20
Configuring Network Settings20
Manually Configure Ipv6 Address Settings20
Manually Assign a Host Name and Domain Name21
Manually Configure DNS Settings21
Enable LLDP on Your Poly TC1021
Configure Poly TC10 VLAN Settings22
Manually Pair the Poly TC10 with a Video System22
Access the Poly Touch Controller System Web Interface22
SCEP Support on Poly Touch Controllers23
Using the Poly TC10 in Poly Video Mode24
Cameras24
Selecting the Primary Camera24
Camera Priority24
Select the Primary Camera Using the Poly TC1024
Using Camera Presets25
Save a Camera Preset Using the Poly TC1025
Select a Preset25
Delete a Preset25
Environment Controls25
Control Room Elements Using the Poly TC1026
Poly TC10 LED Status Indicators as a Room Controller in Poly Video Mode26
Using the Poly TC10 Touch Controller in Partner Modes27
Poly TC10 LED Status Indicators in Zoom Rooms Controller Mode27
Poly TC10 LED Status Indicators in Zoom Rooms Scheduler Mode27
Poly TC10 LED Status Indicators in Microsoft Teams Rooms Controller Mode28
Poly TC10 LED Status Indicators in Microsoft Teams Panel Mode28
Device Maintenance29
Updating a Touch Controller to Poly TCOS 6.0.029
Unpair the TC10 from a Video System29
Restart the Poly TC10 Device30
Factory Reset the Poly TC10 Device30
Factory Restore the Poly TC10 in the UI30
Factory Restore the Poly TC10 in the Zoom Device Manager31
Troubleshooting32
View the Poly TC10 and Paired Video System Information32
Downloading Poly TC10 Logs32
Paired IP Devices33
IP Device Can't Pair to the Video System33
IP Device Doesn't Display on the Available Devices List33
Paired IP Device Is Disconnected34
IP Device Paired to Inaccessible Video System34
Zoom Rooms Pairing Error35
Getting Help36
HP Inc. Addresses36
Document Information36

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Polycom TC10 Specifications

General

Brand	Polycom
Model	TC10
Category	Touch Panel
Language	English

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