Polycom VVX 410 - Page 2

Dialing
 To enter numbers on your phone, use the dial pad.
 To enter letters on your phone, press the number
key repeatedly until the correct character displays.
 To type other characters, press Encoding or Mode.
Press the 1, 0, *, or # dial pad keys until the correct
character displays.
 To delete a character, press Backspace.
Muting the microphone
When you mute your microphone during a call, the
other parties cannot hear you. This is true whether you
are using the handset, headset, or speakerphone.
To mute your microphone, press
Adjusting the volume
To adjust call volume, press while on a call.
To adjust ringer volume, press while the
phone is idle or ringing.
Do Not Disturb
Do Not Disturb mode allows you to send all incoming
calls directly to voicemail without ringing your phone.
Do Not Disturb mode is not recommended for use
with ShoreTel Flex.
When Do Not Disturb is on, displays in the status
bar and next to the Line key. Turn off Do Not Disturb
mode by accessing the Home View or Lines View
and pressing DND.
Mute
Transfer
Messages
Hold
Volume
Headset
Phone features
Speakerphone
soft keys (4)
arrow keys
Home
Line keys (6)
select
message
indicator
Headset
Speakerphone
Common screens
Lines View
The Lines View is the
phone’s default view.
This view displays
your phone lines.
Press a Line key to
dial a number.
Home View
The Home View displays
icons that allows you to
access common phone
features. Use the arrow
keys to see more icons.
Calls View
The Calls View allows you to see your calls. Access this
view when you have one or more calls. Only one call
can be active at a time. The colors indicate the call
status.
 Dark green—active call
 Bright blue—incoming call
 Dark blue—held call
Use the arrow keys to highlight a call. Use the soft keys
to perform actions such as hold, end call, or transfer.
Mute
Volume
Home
Transfer
Messages
Hold
Polycom
®
VVX
®
410 Quick Guide
Copyright © 2016 ShoreTel, Inc. All rights reserved. | Eff: 03.02.16