Line indicators
The line indicators will change color depending on
the event:
• Fast flashing green: Incoming (ringing) call
• Solid green: Active call is in progress
• Flashing red: Call is on hold
• Solid red: Shared line busy (if applicable)
Line icons
The following list describes the icons visible on the
graphic display:
• Registered line: white telephone handset
and with a green checkmark.
• Ringing/incoming call: caller ID displayed on
screen.
• Call on hold: hold symbol displayed and a
small yellow number indicating which line
has a call on hold.
• Outgoing call: white telephone handset with
small green arrow.
• Active call: active call highlighted in blue.
• Voice mail messages: voicemail icon beside
applicable line key.
• Do Not Disturb: white telephone handset
with white line inside a red circle.
Conference calling
You can conference up to 15 participants on one
call.
To add another person to an existing call:
• Select the More soft key.
• Select the Conference (Confrnc) soft key.
• Enter the number of the second person.
• Select the Send soft key.
• Select the Conference (Confrnc) soft key to
complete.
To merge an active call with one on hold:
• Use the Navigation Control button to switch
to the held call and select the Join soft key.
Transferring a call
Transferring a call releases the call from your phone.
Call transfer consultative:
Allows you to speak privately to the receiving party
before completing the transfer.
• During an active call, select the Transfer
button.
• Enter the phone number of the receiving
party.
• Select the Send soft key.
• Wait for the receiving party to answer and
discuss the issue.
• Select the Transfer button again to complete
the transfer.
Call transfer blind:
Also known as cold transfer, transfers a call without
announcing the call to the receiving party.
• During an active call, select the Transfer
button.
• Select the Blind soft key.
• Enter the phone number of the receiving
party.
• Select the Send soft key.
Note: If the recipient does not answer, the call will
transfer to their voicemail if voicemail has been setup.
Cancel call transfer:
• Select the Cancel soft key before the transfer
completes.
Note: You do not need to place the call on hold before
transferring. During the transferring process, the
caller will automatically be put on hold and hear
music.
Transferring a call directly to voicemail
• During an active call, select the Transfer
button.
• Enter *55.
• To transfer directly to your own mailbox,
select # or just hang up.
• To transfer to another mailbox, enter the
extension and select #.
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