Posey KeepSafe Essential - Troubleshooting Guide

PROBLEM: Continuous alarm with patient/resident in bed or chair.
SOLUTION:
•
Ensure alarm is on and magnet is on face plate.
PROBLEM: Intermittent alarm with patient/resident in bed or chair.
SOLUTION:
•
Ensure alarm is on and magnet is on face plate.
•
Ensure batteries are not corroded.
PROBLEM: No alarm with patient/resident in bed or chair.
SOLUTION:
•
Make sure alarm is ON (monitoring indicator LED is flashing green).
•
Check batteries. If needed, insert four (4) new “AAA” alkaline batteries.
DO NOT mix old and new batteries, or different brands of batteries.
PROBLEM: Alarm volume is too low or too loud.
SOLUTION:
•
Press the VOLUME button on the back of the alarm to change volume
setting. Tap the button to scroll through the two choices. The last
sample heard is the volume in use.
SOLUTION:
•
Check that the battery connections are tight and batteries are
installed properly.
•
Replace the old batteries with four (4) new “AAA” alkaline batteries.
PROBLEM: Alarm “chirps.”
SOLUTION:
•
A “chirp” sound indicates a low battery. Insert four (4) new “AAA”
alkaline batteries. DO NOT mix old and new batteries, or different
brands of batteries.
www.posey.com 1.800.447.6739
KeepSafe Essential
37
TROUBLESHOOTING
Troubleshooting Guide