powersoft DIGAM K series - Warranty and Disclaimers; Technical Assistance and Service; International Servicing

PRELIMINARY
5Warrantyanddisclaimers
5.1Disclaimer
Powersoftisnotliableforanydamagetospeakers,amplifier,oranyotherequipmentthatiscausedbynegligenceor
improperinstallationand/oruseoftheDIGAMamplifier.
5.2Productwarranty
PowersoftguaranteestheDIGAMtobefreefromdefectivematerialand/orworkmanshipforaperiodoftwoyearfrom
dateofsale,andwillreplacedefectivepartsandrepairmalfunctioningproductsunderthiswarrantywhenthedefect
occursundernormalinstallationanduse-providedtheunitisreturnedtoourfactoryviaprepaidtransportationwith
proofofpurchase(salesreceipt). Thiswarrantyprovidesthatexaminationofthereturnedproductmustdisclose,inour
judgment,amanufacturingdefect. Thiswarrantydoesnotextendtoanyproductthathasbeensubjecttomisuse,
neglect,accident,improperinstallation,orwherethedatecodehasbeenremovedordefaced.
6Technicalassistanceandservice
Servicingyourunitrequiresatrainedtechniciancapableofperformingthetypeofserviceyouneed. Therearenouser
serviceablecomponentsinsideyourunitandthedangerofelectricshockexists. Additionally,someofthecomponents
inyourunitarePowersoftspecificpartsthatrequirePowersoftreplacements.
6.1Technicalassistance
Ifyoususpectthatyouramplifierisdefective,checkyoursystemconfigurationandamplifiersettingstodeterminethe
originoftheproblem.Inmanycases,incorrectaudiointerfacing,poorcabling,orothersystemlevelimpairmentsare
thecauseofproblemsinaudiosystems.Fortechnicalassistancebeyondtheinformationgiveninthismanual,the
PowersofttechnicalServicesdepartmentmaybecontacted.
6.2Factoryservice
Intheeventthatyouramplifierdoesneedfactoryservice,youmayreachthePowersoft TechnicalServices
departmentforreturninstructions. A Return Authorization(RA)numbermustbeobtainedfromPowersoft Technical
Servicesdepartment.PowersoftmaynotaccountforproductsthatarereturnedwithoutaReturn Authorization
number.
Packtheproductwellforprotectionduringshipment.
Includeacopyofsalesreceipt,yourname,returnaddress,phonenumberanddefectdescriptionwithyour
returncorrespondence.
CallthePowersoft Technical AutorizationServicesdepartmentforanoutsideofthepackaging.
ShiptheproductprepairedtoPowersoft.WerecommendUnitedParcelService(UPS).
Productreturnguidelines:
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PowersoftS.r.l.
C.A.TechnicalServiceDepartment
Web:
www.powersoft.it
6.3Internationalservicing
ForPowersoftproductsthatarepurchasedoutsideoftheItaly,servicemustbereferredtothedistributorordealer
fromwheretheproductwaspurchased. Therearenumerousservicecentersinmanycountries. Theservicecentersin
yourcountrymaybelocatedbyyourdealerordistributor.
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