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powertronics PQR D52 - Product Warranty Details; 18-Month Limited Warranty Coverage; Procedure for Product Repair

powertronics PQR D52
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PQR
Series Model D52
Page 5
www.Powertronics.com
V2.1
18 MONTH WARRANTY
Eastern Time Designs, Inc. (PowerTronics ) warrants to the original retail purchaser
that each PQR D52 SERIES Power line analyzer sold by PowerTronics or any
authorized representative is free from defects in material and workmanship for 18
MONTHS from date of purchase.
In the event of malfunction or other indication of failure attributable directly to faulty
workmanship and/or materials, Eastern Time Designs, Inc. (PowerTronics) will at its
option, repair or replace the defective product, to whatever extent it shall deem
necessary to restore the product to proper operating condition, provided the purchaser
includes proof of the date of purchase of the product along with the defective product.
Please note that Eastern Time Designs, Inc. may replace the defective product with a
new or re-manufactured functionally equivalent product of equal value.
Before returning a product for repair, the customer must contact Eastern Time
Designs, INC. (PowerTronics ) Customer Service by opening a trouble ticket online at
www.powertronics.com. This ticket number should be included with the customer's
mailing address and telephone number when the product is returned. Products should
be returned to:
PowerTronics:
Ticket #
Attention : CUSTOMER SERVICE DEPARTMENT,
143 Raymond Rd.
Candia, NH 03034.
During the first 18 months after the date of purchase, all labor and materials will be
provided without charge. There shall be no warranty for either parts or labor after the
expiration of 18 months from the date of purchase.
The customer shall be solely responsible for the failure of any Eastern Time Designs
product, or component thereof resulting from accident, abuse, or misapplication of the
product, and Eastern Time Designs assumes no liability as a consequence of such
events under the terms of this warranty. Some states do not allow the exclusion of
implied warranties, so the above exclusion may not apply to you. This warranty gives
you specific legal rights and may also have other rights which vary from state to state.