Printronix ProLine 5 Series

Questions and Answers

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johnsimmonsSep 8, 2025
What to do if Printronix ProLine 5 Printer displays 'CLOSE PLATEN'?
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  huertaaliciaSep 9, 2025
  If your Printronix printer shows 'CLOSE PLATEN', it means the forms thickness lever is open. Close the forms thickness lever.
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hollowaygaryAug 23, 2025
How to fix 'CLEAR PAPER JAM' on Printronix ProLine 5?
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  Kevin WardAug 23, 2025
  If your Printronix printer displays 'CLEAR PAPER JAM', it means there is no paper motion. You should clear the paper jam and reload the paper. If the message continues to appear, contact your authorized service representative.
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Cindy CollinsAug 25, 2025
What to do if Printronix ProLine 5 displays 'STACKER FULL'?
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  Denise StanleyAug 25, 2025
  The 'STACKER FULL' message on your Printronix printer indicates that the power stacker is full of paper. Remove the paper from the stacker.
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caitlinsellersAug 26, 2025
How to resolve 'LOAD PAPER' error on Printronix ProLine 5 Printer?
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  Michael JohnsonAug 26, 2025
  The 'LOAD PAPER' error on your Printronix printer means that the printer is out of paper. Simply load paper into the printer.
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James SheltonAug 27, 2025
Why does my Printronix Printer say 'COIL HOT'?
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  Elaine BradleyAug 27, 2025
  If your Printronix printer shows 'COIL HOT', it means one or more hammer coils are overheating. Check the printer's environment. If it's too hot or dusty, relocate the printer. This can also occur during graphically intense print jobs.
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gjimenezSep 22, 2025
What to do if Printronix ProLine 5 displays '34 RIBBON STALL TIMEOUT'?
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  Collin ColonSep 22, 2025
  If your Printronix printer displays '34 RIBBON STALL TIMEOUT', this means a timeout message was sent to the host because no ribbon motion occurred for 10 minutes after CLEAR was pressed to clear the jam fault. Clear the ribbon jam and reload the ribbon.
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Tammy CookSep 16, 2025
What does '08 HOLD PRINT TIMEOUT' mean on Printronix Printer?
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  veronica15Sep 16, 2025
  The message '08 HOLD PRINT TIMEOUT' on your Printronix printer means the printer was off-line for more than 10 minutes, and the 'Intervention Required' parameter is set to 'Send to Host.' Press ONLINE to put the printer in the online state.
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Andrew MyersSep 18, 2025
What does 'STACKER FAULT' mean on a Printronix ProLine 5 Printer?
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  wilsondarrellSep 18, 2025
  The 'STACKER FAULT' message on your Printronix printer indicates that the stacker is not functioning correctly. Check for obstructions in the stacker area. If the fault persists, contact your authorized service representative.
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Peter WagnerSep 7, 2025
What does 'FRAMING ERROR' mean on Printronix Printer?
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  Julie NguyenSep 7, 2025
  If your Printronix printer displays 'FRAMING ERROR', it means there is a serial framing error on the serial interface. Check your serial host interface parameter settings and adjust them to match the settings of the attached host if necessary.
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Jason LopezSep 4, 2025
What causes a 'BUFFER OVERFLOW' error on a Printronix ProLine 5 Printer?
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  qbowmanSep 4, 2025
  The 'BUFFER OVERFLOW' error on your Printronix printer means the host is sending data after the printer buffer is full, which applies to serial interface. Check your serial host interface parameter settings and adjust them to match the settings of the attached host if necessary.