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Profitec Pro 500 - Page 32

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ENGLISH
Translation of the German original user manual 31
Problem
Possible cause
Troubleshooting
The grind is not fine enough.
Reduce the grind setting.
The coffee is old.
Use fresh coffee.
The amount of ground coffee is
not enough.
Use approx. 7 g of coffee for
each cup.
The shower screen is dirty.
Clean the shower screen.
Coffee is too cold.
The set temperature is too low.
Increase the temperature via the
PID display (see chapter 6.2)
Coffee is too cold, also after I
modified the set temperature via
the display.
The machine is possibly
calcified.
Please have the machine
decalcified by your specialised
dealer.
Foam instead of crema
The coffee beans are improper
Use another coffee bean.
The setting of the coffee grinder
is not suited for the coffee
beans in use
Adjust the coffee grinder (When
changing the coffee beans,
changing the grind may also be
necessary.)
Coffee is dripping from the
portafilter/ brew group
Portafilter has not been inserted
properly.
Insert the portafilter properly.
Group gasket is damaged.
Exchange group gasket and
shower screen.
Coffee residues block group
gasket and shower screen.
Clean the brew group (group
gasket and shower screen)
carefully with a cloth.
If the machine will not be for a long period of time, it is recommended to
.. clean the brew group (see instructions on page 18). Afterwards, please do not clamp the portafilter back
into the brew group.
.. empty the boiler. Switch the machine off and open the hot water handle. Due to the boiler pressure, the
boiler water is now discharged by the hot water dispenser. Close the hot water handle. To restart the
.
If no tea water is used, please renew the water every 1-2 weeks.
How to froth milk
If possible, use cold and fresh milk with a fat content of approx. 1.5 % or 3 %. Even homogenised milk
is suitable if you prefer.
Use a frothing container (made of metal) with a minimum volume of 0.5 litres. The size of the
container should not be too wide. A narrow and high container is more suitable.
Open the steam valve for approx. 5 seconds to release the condensation water and to create dry
steam.
Fill 1/3 of the container with milk and place it under the steam nozzle. The nozzle should be immersed
in the middle of the frothing container, just below the surface.
Slowly open the steam handle. Steam pervades the milk.
Keep the frothing container still.
After a few seconds, you will notice a light suction in the frothing container. Proper frothing begins.
Move the frothing container downwards as the milk level increases. The steam nozzle must be kept
just under the surface of the frothed milk.
Attention: When the desired amount of milk froth is reached, immerse the entire steam nozzle in the
frothing container for a short time and close the steam handle.
Once this temperature is exceeded, the milk does not froth any further.
Advice: When the milk frothing is finished, just shake the frothing container a little bit in order to make
the milk bubbles ascend to the surface and to get a compact milk froth.
After frothing the milk, release steam into the drip tray to avoid blockage of the steam nozzle.

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