Profitec Pro 500 - Espresso Machine Troubleshooting

ENGLISH
Translation of the German original user manual 30
• Regulation (EC) No 2023/2006 on good manufacturing practice for materials and articles
intended to come into contact with food
For compliance, the following harmonized standards have been applied:
• EN 60335-1:2012 + AC:2014 + A11:2014 + A13:2017
• EN 60335-2-15:2016 + A11:2018
• EN 55014-1:2017
• EN 55014-2:2015
Note: In the event of any changes made to the devices mentioned above without our express permission,
this declaration of conformity will become invalid.
11. TROUBLESHOOTING
Problem
Possible cause
Troubleshooting
Little or no crema on top of the
coffee
The grind is not fine enough
Use a finer grind setting.
Tamp the ground coffee more
firmly.
The coffee is too old.
Use fresh coffee
There is too much chlorine in the
water.
Use a chlorine filter.
The amount of ground coffee is
not enough.
Use the right coffee amount:
Approx. 7 g 9 g of coffee for
each cup.
The shower screen is dirty.
Clean the brew group.
Sparse coffee dispensing, only
drop by drop
The grind is too fine.
Increase the grind setting.
Tamp the ground coffee only
slightly.
There is too much ground
coffee.
Use approx. 7 g 9 g of coffee
for every cup.
The machine is switched on, but
the machine does not work.
The orange control lamp is
switched off: there is not enough
water in the water tank.
Refill water.
Water was refiled, the orange
control lamp is switched off.
Switch on/off the machine.
Make sure that the floater in the
water tank is in the correct
position. (The side of the floater
with the magnet point should
face towards the inside of the
machine. The floater itself
should be
inserted with
the magnet
point on the
upper part of the
floater side.)
The water tank is not fixed
properly.
Fix the water tank properly.
Problem
Possible cause
Troubleshooting
Machine does not heat anymore,
the temperature falls off.
Is it possible you did not exit the
programming menu on the
display?
Press in order to leave the
programming mode.