68
Problem Possible Causes Solution
Coffee comes
out around the
edge of the lter
holder.
The spout holes are blocked. Clean the spout holes.
The coee powder is too ne.
Please replace it with the
coee powder which is
relevantly coarse.
There is too much coee in the
lter holder.
Reduce the quantity of coee
using the measuring spoon.
The boiler outlet seal is worn.
Please contact the authorized
service center.
The lter holder
will not attach to
the appliance.
The lter has been overlled.
Use the supplied measuring
spoon and use the correct
lter.
The coffee is
cold.
The ON/OFF indicator light is
ashing and the appliance is not
ready for brewing coee.
Wait until the ON/OFF indicator
light stops ashing. Then press
the 1-cup, 2-cup or manual
button.
The lter holder is not inserted
during the preheating time.
Make sure the lter holder is in
place during preheating time.
The cups are cold.
Preheat the cups with hot
water or place them on the
warming plate.
The pump is very
noisy.
Water tank is empty.
Rell the water tank with
water.
Water tank is not securely in place. Press down rmly on the tank.
The “crema” of
the coffee is
light in colour.
The ground coee has not been
tamped suciently.
Tamp the coee harder.
There is insucient ground coee. Use a larger quantity.
The coee grind is too coarse.
Use only ground coee for
espresso machines.
The “crema” of
the coffee is
dark in colour.
The ground coee has been tamped
too hard.
Tamp the coee with less force.
There is too much ground coee. Decrease the quantity used.
The boiler outlet or lter is blocked. Clean the outlet and the lter.
The coee grind is too ne.
Use only ground coee for
espresso machines.
TROUBLESHOOTING
EXP1050 IB 2022.indd 68 28/2/2022 9:09 AM