46
TROUBLESHOOTING
Problem Possiblecauses Possiblesolution
Thehob
cannotbe
turnedon.
Nopower. Makesurethehobis
connectedtothepower
supplyandthatitisswitched
onatthewall.Check
whetherthereisapower
outageinyourhomeorarea.
Ifyouhavechecked
everythingandtheproblem
persists,consultaqualified
technician.
Thetouch
controlsare
unresponsive.
Thecontrolsare
locked.
Unlockthecontrols.See
section‘Lockingthecontrols’
forinstructions.
Thetouch
controlsare
difficultto
operate.
Youmaybeusingthe
tipofyourfinger
whentouchingthe
controls.
Usetheballofyourfinger
whentouchingthecontrols.
Theglassis
being
scratched.
Rough‐edged
cookware.
Unsuitable,abrasive
scourerbeingused.
Usecookwarewithflatand
smoothbases.See
‘Cookware’.
See
Somepans
make
cracklingor
clicking
noises.
Thismaybecaused
bytheconstruction
ofyourcookware
(layersofdifferent
metalsvibrating
differently).
Thisisnormalforcookware
anddoesnotindicateafault.
EN
section
section 'Cleaning and
maintenance'.