Proscenic BL828 - Troubleshooting Guide; Error Code Explanations

Troubleshooting
Error Code
Number Error code Cause
Dust bin not well located or robot without dust bin
Power switch off during charging
Low voltage power supply or auto charging failure
Left anti-drop sensor detect cliff
Front anti-drop sensor detect cliff
Right anti-drop sensor detect cliff
Left wheel drop
Right wheel drop
Front bumper wall detection sensors and left
infrared sensors detect obstacle
Front bumper wall detection sensors, right infrared
Front bumper wall detection sensors and front infrared
Left wheel overloaded
Right
wheel overloaded
Left side brush overloaded
Right side brush overloaded
Right wheel overloaded
Low battery
Roller brush overloaded
Charging
Charging Completed
E1
E2
E3
E11
E12
E13
E21
E22
E31
E32
E33
E41
E42
E43
E44
E45
E46
L0
11:11
FULL
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Notice:
If above solution does not work, please try below:
a. Reset the robot by switching off the unit and then turn it on, and check again.
b. If it still does not work after reset, contact after sales support service@proscenic.tw
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