Protec PLM-8000 - Self-Diagnosis and Maintenance; Before Contacting the Service Personnel

PLM-8000 Operation Manual
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6. Self-diagnosis and Maintenance
6.1 Before contacting the service personnel
When the instrument operates abnormally or malfunctions, a warning message will appear
on the display.
In this case, take the following measures.
When the instrument does not work properly even after the following measures are taken,
turn OFF the instrument, and contact an authorized supplier.
(1) Message when the power is turned on
Message
Cause
Measure
ERROR – Initial Error !!!
Product initialization error
Please check on the Lens holder
Setup Data Error
UV Setup Error
BLUE Setup Error
Trouble of Data in Product
Contact an authorized supplier
UV Init Error
BLUE Init Error
Product initialization error
Check whether something is on
the UV, BLUE sensor or not
(2) Message during measurement
Message
Cause
Measure
ERROR
Optical problems
Please check on the Lens holder
PDR-7000 Com Error!!
Communication cable issue
Check the connecting status of
the communication cable
Out of Range !!!
The lens is out of the physical
measurement range
Place the lens on the center of
the lens support
GUI Upload Error
GUI SD card faulty
Contact an authorized supplier
SPH > +27D, SPH < -27D
Sphere value exceeds±27D
Check the power of the lens.
CYL > +11D, CYL < -11D
Cylinder value exceeds±11D
Check the power of the lens.
ADD > +11D
ADD value exceeds 11D
Check the power of the lens.
Prism > 21
The lens with the prism value
exceeding 21△is on the nosepiece.
Check the power of the lens.
PRINTER PAPER
EMPTY!
The print button was pressed with
no printer paper set.
Fill the printer paper.
(3) In case of abnormal measured value without mark of measured
message.
It is the case of dust or alien substances under the lens holder.
To handle such case, measure after reinstalling the lens holder
when dust or alien substances are all removed. Please contact to
sales agency if the problem continuously occurs.