PSL PQube - Page 34

PQube User Manual 2.1
Page 34 of 113
Specify up to 10 email recipients
In the [Outgoing_Email] section, tell your PQube who to send emails to under the Email_To_1 field.
You may enter up to 10 total email addresses to receive emails from the PQube.
Sending a test e-mail from your PQube
After you have set up your PQube to use email, it is a good idea to send a test e-mail from your
PQube. Use the joystick to go to the “Send test e-mail” screen, just to the left of your
“Configuration” menu, and select it. If your PQube sends an e-mail successfully, you will see a
green check mark.
Click the button to send a test
email
The email was sent
successfully
There was an error sending the
email
If your PQube could not send an e-mail, you will see an ERR number on the screen. The error
number corresponds to one of the following problems:
ERR 1:
You don’t have an Ethernet Module with compatible firmware, or it’s not attached to your PQube properly.
ERR 4:
PQube sending e-mail: Your PQube had a problem opening the e-mail body file.
ERR 6:
PQube sending e-mail: No network connection is available. Check your Ethernet cable and router, and
check your network settings in your Setup.ini file.
ERR 7:
PQube sending e-mail: Problem connecting to your e-mail SMTP server. Check that you have the correct
SMTP server name in your Setup.ini file.
ERR 8:
PQube sending e-mail: Your PQube successfully connected to your e-mail SMTP server, but the
authentication process failed. Check that you have the correct password, and e-mail address, and that your
SMTP e-mail server supports one of the following authentication methods: plain text, CRAM MD5, MD5
Digest.
ERR 9:
PQube sending e-mail: Your PQube had a problem opening an attachment file.
ERR 10:
PQube sending e-mail: Error while receiving a reply from your e-mail SMTP server (Your PQube was
expecting data from your SMTP server, but PQube never received the data.)
ERR 11:
PQube sending e-mail: E-mail rejected by your SMTP server (Your PQube transmitted the email, and the
SMTP server got the email, but the SMTP server rejected the email for some reason.)
ERR 12:
PQube sending e-mail: response error while transmitting to your e-mail SMTP server (Your PQube
connected to your SMTP server, but there was an error sending data to your server).
ERR 13:
Domain Name Server error (Your PQube couldn't connect to the Domain Name Server you specified, or
there was an error during DNS transmission, or a bad response from DNS.)
ERR 14:
The Domain Name Server says that the domain name does not exist. Check the POP and SMTP and SNTP
servers that you specified in your Setup.ini file.
ERR 15:
Your PQube recognizes that an ETH1 Ethernet module is connected, but it is unable to communicate with it.
Your ETH1 may be starting up, and may not be ready yet – try again in a few seconds. If the problem
persists, you may have a mis-match between your PQube firmware and your ETH1 firmware. Upgrade your
PQube firmware.
ERR 16:
PQube sending e-mail: the “To:” field or the “From:” field is blank.
ERR 17:
PQube receiving e-mail: your POP server caused a Domain Name Server error. Check the POP server that
you specified in your Setup.ini file.
ERR 18:
PQube receiving e-mail: Unable to connect to your POP server. Check the POP server that you specified in
your Setup.ini file.
ERR 19:
PQube receiving e-mail: POP server authentication failed. Check the POP server that you specified in your
Setup.ini file. Check that you have the correct password, and e-mail address, and that the e-mail server
supports one of the following authentication methods: plain text, CRAM MD5, MD5 Digest.
ERR 20:
PQube receiving e-mail: Checking POP server inbox failed. Your PQube connected to your POP server, and