Punkt MP 01 - Warranty and Customer Support; Product Warranty Coverage; Customer Care and Return Procedures; Contacting Punkt.

Punkt. MP 01 Mobile Phone.
Page 35
Warranty
Punkt. guarantees this product for
a period of two years from the date
of purchase. The warranty only
applies to defects attributable to
the production process or materials
used. The product covered by the
warranty may be repaired or replaced
after being assessed by Punkt.
The service for products covered by
the warranty can only be obtained by
presenting proof of purchase (a valid
receipt) and the original packaging.
The warranty does not cover parts
subject to normal wear and tear
due to daily use of the product.
For example, the warranty does not
cover batteries (if provided with
the product), power cords, various
cables, connectors or sockets,
external parts and plastic parts
that do not show obvious signs of
manufacturing defects. The
warranty does not cover accidental
damage, misuse, negligence and
is null and void if the product
has been tampered with by
unauthorized persons.
For further information, or if other
problems arise, please contact the
Punkt. dealer closest to you, or get
in touch with us using the form on
the Punkt. website punkt.ch.
Customer care
In the unlikely event that a
problem should occur with one
of our products, we kindly ask
you to return the product to the
store where it was purchased. The
staff will be able to help solve the
problem and, should the product
malfunction be due to defects in
workmanship or materials, they will
handle the replacement procedure.
Only products covered by the
warranty will be replaced.
If you are unable to return the
product to the store where it was
purchased, please use the form on
the Punkt. website, punkt.ch.
Your personal information will only
be used for Punkt. customer care
purposes and will therefore only be
communicated to other companies
providing repair services.
Your information will not be used
for sending you information or
promotional material from Punkt.
or its partners.
Contact us
If you have any questions or would
like to comment on our products,
please write to info@punkt.ch.
For more product information,
visit the Punkt. official website at
punkt.ch.
Warranty And Customer Care.