Why does motion detection function not work on Q-See QC828 Network Hardware?
If the motion detection function isn't working on your Q-See Network Hardware, the period setup might be incorrect, or the motion detection zone setup might be incorrect. Also, the sensitivity might be too low.
How to fix distorted video when searching local records on Q-See QC828 Network Hardware?
If the video is distorted when searching local records on your Q-See Network Hardware, it could be due to the video quality setting being too low. Also, restarting the NVR might solve a program read error where the bit data is too small.
What to do if Q-See Network Hardware cannot detect hard drive?
If your Q-See Network Hardware isn't detecting the hard drive, it could be due to: * No hard drive being installed. * A damaged hard drive. * A loose hard drive cable connection. * A damaged main board SATA port.
What to do if I cannot search local records on Q-See QC828?
If you can't search local records on your Q-See Network Hardware, the HDD ribbon might be damaged, or the HDD has failed. Also, the recorded file may have been overwritten, or the record function has been disabled.
Why is there no video output to one or more channels on my Q-See QC828?
If there is no video output to one or more channels on your Q-See Network Hardware, it could be due to several reasons. If the brightness is set to 0, please restore factory default setup. It can also be because of updated firmware using the wrong file, no video input signal or a weak signal, privacy mask setup, or combo NVR hardware malfunctions.
How to fix Q-See QC828 burn error or USB backup error?
If you're experiencing a burn error or USB backup error with your Q-See Network Hardware, try stopping the recording first and then begin the backup, as the system might be using too much CPU resources. It may also result in burner error if the data amount exceeds the backup device capacity.
Why can't I log in client-end or web for Q-See QC828?
If you can't log in to the client-end or web for your Q-See Network Hardware and you are a Windows 98 or Windows ME user, please update your system to Windows XP or later. Other reasons might be: ActiveX control has not been enabled, video card driver on computer may need to be upgraded, network connection error, network setup error, or password or user name is invalid.
What to do if I can not playback the downloaded file from Q-See QC828 Network Hardware?
If you can't playback a downloaded file from your Q-See Network Hardware, you may not have a media player installed. Alternatively, your file player might need the Divx Codec.
Why is there only mosaic, no video when previewing or playing back video file remotely on Q-See QC828 Network Hardware?
If you're seeing only mosaic and no video when previewing or playing back video files remotely on your Q-See Network Hardware, it could be because the network bandwidth is insufficient. Another reason could be that the computer doesn't have enough resources to handle the video flow. This mode can result in mosaic if there is multiple-cast group setup in combo NVR. There might also be a privacy mask or channel protection setup, the current user doesn't have monitoring rights, or the NVR local video output quality is not good.
How to resolve unstable network connection on Q-See QC828 Network Hardware?
If your Q-See Network Hardware has an unstable network connection, it could be due to an unstable network, IP address conflict, MAC address conflict, or a faulty PC or combo NVR network card.
General| Channels | 8 |
|---|---|
| HDD Bays | 1 |
| Max HDD Capacity | 6TB |
| Video Output | HDMI, VGA |
| Compression | H.264 |
| Type | NVR (Network Video Recorder) |
| Network Interface | RJ45 |
| Power Supply | 12V/2A |
| Operating Temperature | -10°C to +55°C (14°F to 131°F) |
| Operating Humidity | 10%–90% RH |
Crucial safety warnings regarding electric shock when operating the NVR.
Important guidelines for safe installation and operation, including handling and ventilation.
Mobile access, dual video streams, email alerts, and remote monitoring capabilities.
User accounts, scheduled recording, mouse/remote control, and storage functions.
Detailed layout and function of NVR front and rear panel ports for connectivity.
How to use the mouse for navigation, selection, and interaction within the NVR interface.
Inputting text and characters using the on-screen virtual keyboard.
Explanation of how each button on the remote control operates NVR functions.
Connecting cameras directly to the NVR's POE ports for power and video.
Accessing cameras via local networks (LAN) or the Internet (WAN).
Default display, multi-view options, and shortcut controls for quick actions.
Accessing system menus and monitoring status alerts via the navigation bar.
Process for logging into the system, user accounts, and security recommendations.
Quick access to various NVR functions and menus from the Live View screen.
Overview of the main menu and its eight submenus for system functions.
Understanding manual recording, schedule, and auto-resume features.
Adjusting resolution, frame rate, compression, and bit rate for video streams.
Configuring on-screen displays, time/channel overlays, and privacy masking zones.
Setting up recording schedules based on time, day, and event triggers.
Configuring the NVR to take still images based on schedule or event triggers.
Setting up motion detection parameters, regions, and sensitivity for event recording.
Configuring alerts and responses for video signal loss or camera obstruction.
Navigating recorded video using playback window, calendar, and playback controls.
Saving specific video segments as clips and backing them up to USB.
Introduction to the system's main menu and its configuration categories.
Accessing system functions via the main menu icons.
Accessing HDD Info, Logs, Version, and User information.
Monitoring network bandwidth usage, capacity, and data transfer.
Configuring system time, date format, and basic device settings.
Adjusting menu transparency, channel names, and display modes.
Setting up camera cycling tours for motion or alarm events.
Managing IP cameras and remote devices via IP search and manual add.
Configuring hard drive states (Read/Write, Read Only, Format, Recover).
Creating, modifying, and managing user accounts and their privileges.
Steps for connecting PTZ cameras, setting protocols, and enabling PTZ functions.
Using the control panel for pan, tilt, zoom, focus, and iris adjustments.
Defining camera positions (presets) and sequences (tours) for automated movement.
Setting up camera movement patterns and automated border scanning.
Understanding the parameters and connections for alarm inputs and relay outputs.
Setting schedules for when alarms are active and configuring event responses.
Defining actions like recording, email notifications, or buzzer alerts upon alarm activation.
Step-by-step guide for installing or replacing the NVR's hard disk drive.
Diagnosing and resolving issues related to NVR not booting or shutting down.
Troubleshooting problems with video output, color distortion, and network connectivity.
Detailed comparison of specifications across different NVR models (QC804, QC808, QC814, etc.).
Details on the hardware warranty, service scope, and liability exclusions.
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