Name: QNAP TS-832PX
Brand: QNAP
Rating: 4 (1 reviews)

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5. Troubleshooting

This chapter describes basic troubleshooting information.

Forcing Qfinder Pro or myQNAPcloud to Locate the NAS

If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may

be faulty.

1. Power off the NAS.

2. Remove all drives.

3. Power on the NAS.

4. Locate the NAS using Qfinder Pro or myQNAPcloud.

5. Reinsert the drives.

6. Continue with the QTS installation.

Hot-swapping Failed Drives

The NAS supports hot-swapping of drives in the following situations:

RAID Type Number of Disks Situation

RAID 1 2 One member drive fails

RAID 5 ≥ 3 One member drive fails

RAID 6 ≥ 4 One or two member drives fail

RAID 10 ≥ 4 (Must be an even number) One or two member drives in two different pairs fail.

RAID 50 ≥ 6 One disk per subgroup fails.

RAID 60 ≥ 8 Two disks per subgroup fail.

1. Log on to QTS.

2. Go to Main Menu > Storage & Snapshots > Storage > Disks/VJBOD .

3. Locate the failed drive.

4. Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive.

5. Remove the failed drive from the device.

6. Wait for 20 seconds or until the device beeps twice.

7. Remove the failed drive from the drive tray.

8. Insert the new drive into the drive tray.

9. Install the new drive.

The NAS beeps twice.

10. Go to Main Menu > Storage & Snapshots > Storage Space .

11. Locate the volume that contains the new drive and then verify that the status is Rebuilding.

TS-832PX User Guide

Troubleshooting 40

Questions and Answers:

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QNAP TS-832PX Specifications

General

Type	NAS
Noise level	19.6 dB
Device class	Small & Medium Business
Backup features	Cloud, USB drive, iSCSI LUN
Browser supported	Apple Safari 7+, Google Chrome, Microsoft Internet Explorer 10+, Mozilla Firefox
Remotely operated	Yes
Security algorithms	256-bit AES, FIPS 140-2, HTTPS, SNMP, SSH
Operating system version	4.4.2
Operating system installed	QNAP Turbo System
Mac operating systems supported	Mac OS X 10.0 Cheetah, Mac OS X 10.1 Puma, Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina
Linux operating systems supported	CentOS 7.0, Ubuntu 14.04
Other operating systems supported	IBM AIX 7.1, IBM AIX 7.2, Solaris 10
Server operating systems supported	Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019
Windows operating systems supported	Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 10 x64, Windows 7, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 7 x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64
Processor cores	4
Processor model	AL324
Processor frequency	1.7 GHz
Processor architecture	ARM Cortex-A57
Processor manufacturer	Annapurna Labs
Number of processors supported	1
Fan voltage	12 V
Output current	3.5 A
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power supply location	Built-in
Power consumption (sleep)	27.949 W
Power consumption (typical)	50.858 W
Power supply unit (PSU) capacity	250 W
RAID levels	0, 1, 5+S, 5, 6, 6+HS, 10+HS, 10, 50, 60, JBOD
Storage drive size	- \
Storage drive capacity	- GB
Supported file systems	FAT32, HFS+, ext3, ext4
Storage drive interface	Serial ATA III
Installed storage drive type	HDD
Storage drive sizes supported	2.5, 3.5 \
Supported storage drive types	HDD & SSD
Total installed storage capacity	80 TB
Number of storage drives installed	-
Number of storage drives supported	8
Supported storage drive interfaces	Serial ATA II, Serial ATA III
Ethernet LAN data rates	10, 100, 1000, 2500, 10000 Mbit/s
Ethernet LAN data rate supported (max)	10000 Mbit/s
Chassis type	Tower
Cooling type	Active
Fan diameter	120 mm
Product color	Aluminium, Black
Fan diameter 2	60 mm
LED indicators	HDD, LAN, Status, System, USB
Number of fans	3 fan(s)
Cable lock slot type	Kensington
Cables included	AC, LAN (RJ-45)
Number of screws	56
Flash memory	512 MB
Internal memory	4 GB
Memory clock speed	2400 MHz
Memory form factor	SO-DIMM
Internal memory type	DDR4
Maximum RAM supported	16 GB
Fiber ports quantity	2
Fiber optic connector	SFP+
USB 2.0 ports quantity	0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	3
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	5 - 95 %