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QNAP TS-x62 - User Manual

QNAP TS-x62
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TS-x62, TS-x64
TS-262
TS-462
TS-264
TS-464
TS-664
User Guide
Document Version: 3
25/08/2022

Table of Contents

Questions and Answers

  • H
    Heather HoffmanAug 8, 2025
    What to do if QNAP storage drive failed?
    • S
      Scott JonesAug 8, 2025
      To replace a failed drive on your QNAP storage, log on to QTS and go to Main Menu > Storage & Snapshots > Storage > Disks/VJBOD to locate the failed drive. Prepare a new hard drive with the same or larger capacity. Remove the failed drive from the device, wait for 20 seconds or until you hear two beeps, then remove it from the tray. Insert the new drive into the tray and install it. After two beeps, go to Main Menu > Storage & Snapshots > Storage > Storage/Snapshots, find the volume with the new drive, and check that the status is Rebuilding.
  • B
    Bryan DavisAug 25, 2025
    How to fix QNAP Storage if Qfinder Pro can't find NAS during QTS installation?
    • M
      Mindy ValenzuelaAug 25, 2025
      If Qfinder Pro or myQNAPcloud can't find your QNAP NAS during QTS installation, the drives or data may be faulty. Power off the NAS, remove all drives, then power it back on. Use Qfinder Pro or myQNAPcloud to locate the NAS. After locating it, reinsert the drives and continue with the QTS installation.

Summary

Product Overview

Hardware Specifications

Technical specifications including CPU, memory, drive bays, and connectivity for TS-x62 and TS-x64 models.

Component Identification

Safety and Installation Guidelines

General safety instructions, power, battery, moving parts, and environmental requirements for NAS setup.

Hardware Installation Procedures

Guides on installing drives (2.5-inch, M.2 SSDs), memory modules, and expansion cards.

Expansion Unit and QTS Installation

Details on connecting expansion units and installing the QTS operating system via various methods.

Basic Operations

Power Button Operations

Instructions for powering the NAS on, off, and performing a force power off.

Reset Button Functions

NAS Migration

NAS Migration Requirements

Status and Settings After Migration

Migrating NAS Data Using HBS 3

Importing Local Users and Group Settings

Troubleshooting

Locating NAS with Qfinder Pro or myQNAPcloud

Hot-swapping Failed Drives

Procedure for replacing failed drives without powering down the NAS, detailing supported RAID types.

Recovering Unintentionally Removed Hard Drives

QNAP TS-x62 Specifications

General IconGeneral
Model SeriesTS-x62
SSD Cache Acceleration SupportYes
Wake on LAN (WOL)Yes
Jumbo FrameYes
Form FactorTower
Hot-swappableYes
ProcessorIntel Celeron
CPUIntel® Celeron® N4505
CPU Architecture64-bit x86
GPUIntel HD Graphics
Storage Drive Bays4 or 8 (depending on model)
Drive Compatibility3.5" SATA HDD/SSD, 2.5" SATA HDD/SSD
M.2 SlotNo
2.5 Gigabit Ethernet Port2
USB 3.2 Gen 2 (10Gbps) Port2
HDMI Output1 x HDMI
RAID SupportJBOD, RAID 0, 1, 5, 6, 10
Operating SystemQTS (QNAP Turbo NAS Operating System)
LED IndicatorsPower, Status, LAN, USB
ButtonsPower, Reset
Operating Temperature0 - 40 °C (32°F - 104°F)
Relative Humidity5 - 95% non-condensing
Security SlotKensington security slot

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