What to do if I am unable to locate the QNAP TS-228A NAS during QTS installation?
If you are unable to locate the QNAP Storage NAS during QTS installation, it may be because the drives or data are faulty. To resolve this, power off the NAS, remove all the drives, and power it back on. Then, locate the NAS using Qfinder Pro or myQNAPCloud. After locating it, reinsert the drives and continue with the QTS installation.
What to do if Qfinder Pro or myQNAPCloud cannot locate QNAP Storage during QTS installation?
If Qfinder Pro or myQNAPCloud can't find your QNAP Storage during QTS installation, the issue might be with faulty drives or data. To resolve this, power off the NAS, remove all the drives, and then power the NAS back on. Try locating the NAS using Qfinder Pro or myQNAPCloud again. If found, reinsert the drives and proceed with the QTS installation.
General| Type | NAS |
|---|---|
| Noise level | 17 dB |
| Device class | Home & Home Office |
| Backup button | Yes |
| Backup features | Cloud, iSCSI LUN |
| Browser supported | Apple Safari 7, Google Chrome, Microsoft Internet Explorer 10, Mozilla Firefox |
| Security algorithms | 256-bit AES, FIPS 140-2, HTTPS, SNMP, SSH |
| Storage drive size | - \ |
| Storage drive capacity | 0 GB |
| Supported file systems | FAT32, HFS+, NTFS, ext3, ext4 |
| Storage drive interface | - |
| Storage drives installed | No |
| Storage drive sizes supported | 3.5 \ |
| Supported storage drive types | HDD |
| Total installed storage capacity | 0 TB |
| Number of storage drives installed | 0 |
| Number of storage drives supported | 2 |
| Supported storage drive interfaces | Serial ATA, Serial ATA II, Serial ATA III |
| Operating system version | 4.3.4 |
| Operating system installed | QNAP Turbo System |
| Mac operating systems supported | Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks |
| Server operating systems supported | Windows Server 2003 x64, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 |
| Windows operating systems supported | Windows 10, Windows 7, Windows 8 |
| AC input voltage | 100 - 240 V |
| AC input frequency | 50 - 60 Hz |
| Power supply location | External |
| Power consumption (typical) | 12.21 W |
| Power consumption (HDD standby) | 5.14 W |
| Power supply unit (PSU) capacity | 60 W |
| Processor cores | 4 |
| Processor model | RTD1295 |
| Processor family | Realtek |
| Processor frequency | 1.4 GHz |
| Processor architecture | ARM Cortex-A53 |
| Cables included | AC, LAN (RJ-45) |
| Flash memory | 4000 MB |
| Internal memory | 1 GB |
| Internal memory type | DDR4 |
| Ethernet LAN data rates | 1000 Mbit/s |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| Ethernet LAN (RJ-45) ports | 1 |
| Chassis type | Mini Tower |
| Cooling type | Active |
| Fan diameter | 40 mm |
| Product color | White |
| LED indicators | HDD, Network, Status, System |
| Number of fans | 1 fan(s) |
| Operating temperature (T-T) | 0 - 40 °C |
| Storage relative humidity (H-H) | 5 - 95 % |
Weight and Dimensions| Depth | 125 mm |
|---|---|
| Width | 90 mm |
| Height | 187.7 mm |
| Weight | 700 g |
| Package weight | 1880 g |
Details technical specifications for TS-128A and TS-228A models, covering processor, memory, storage, network, and dimensions.
Specifies environmental, hardware, and tool requirements for installing and setting up the NAS device.
Provides step-by-step instructions for initial NAS setup, including drive installation and QTS operating system setup.
Detailed steps for installing 3.5-inch hard drives into the NAS, including case removal and drive securing.
Explains the process for installing the QTS operating system on the NAS, enabling its core functionality.
Guides users through installing QTS using the Qfinder Pro utility on a computer connected to the local network.
Guides users through installing QTS using the Cloud Key via a web browser and mobile device for network setup.
Provides steps to troubleshoot issues where Qfinder Pro or myQNAPcloud cannot locate the NAS during setup.
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