1st Letter
No services
01/20/22
Mem: None
Acct. 00000
$000.000
00 lb
00.0 oz
Need help? Contact us at: www.myquadient.com or call 1.800.636.7678
How to replace your iX-1
Remove the meter
Disconnect the Weighing Platform
Unpack the box
Disconnect the internet cable
Remove print head packaging
Disconnect the power cable
Remove the ink cartridge
Unplug the weighing platform
connector from the scale port
located on the back of the iX-1.
Remove the weighing platform
(d) from the mailing system (a).
Unplug the LAN cable from
the internet cable port
located on the of the iX-1 (e).
Unplug the power adapter
cable connector from the
back of your iX-1.
Open the front cover, then
pull on the left side of the
blue lever to unlock the
cartridge.
Pull the cartridge towards
you to disengage it.
Turn the iX-1 on its back and
open the meter cover located
on the bottom of the system.
Remove the meter (b) and
close the cover.
Remove the replacement unit
from the box and place the
original unit into the box to
return.
iX-1 mailing
system base
a
LAN
cable
e
Ink
cartridge
c
Postage
meter
b
Power adapter
and cable
f
Weighing
platform
d
Open the front cover.
Remove the protective
packag ing, then close the
front cover.
Prepaid
return
label
g
Because the iX-1 is so reliable, we can x most problems over the phone.
If we cannot x your problem, we will send a replacement system. Once you receive your
replacement system, complete the steps below to replace and return your damaged system.
3 7
4
8
2 6
1 5
Press to move the
current ink cartridge into the
replacement position.
Next, press the scroll up button
to select ink cartridge, then
press .
Activate ink cartridge replacement
Press the key.
c
e
b
a
d
a
d
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