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quadient IX-7 User Manual

quadient IX-7
380 pages
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User Guide
iX- 7
Franking Machine

Table of Contents

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quadient IX-7 Specifications

General IconGeneral
User InterfaceTouchscreen
Envelope CapacityUp to 1, 500 envelopes
ConnectivityEthernet
Power Requirements220-240V, 50/60Hz
Weight881.85 lbs (400 kg)

Summary

Safety Information

1.1 Safety Requirements

Covers power connection, grounding, and general safety precautions.

1.2 How to Enable an Emergency Stop

Instructions for immediately stopping the mailing system's operation.

1.3 Symbols Used

Explanation of manual symbols: warning, attention, notes, and tips.

1.4 Glossary

Defines acronyms and terms used throughout the user guide.

Meet Your Mailing System

2.1 System Layout

Overview of the mailing system's components and parts.

2.2 Accessories

Details on optional accessories like USB keyboards and report printers.

2.3 Control Panel Features

Explanation of the control panel's display areas, keys, and shortcuts.

2.4 Connections

Guide to base and dynamic scale connectors for various peripherals.

2.5 Power Management

Information on Energy Star compliance and managing system power modes.

Processing Mail

3.1 Preparing and Starting your Work Session

Steps for sorting mail, logging in, and initiating a work session.

3.2 Choosing Imprint Type

Guidance on selecting imprint types for different mail processing needs.

3.3 Processing Examples

Step-by-step examples for processing various types of mail.

3.4 Printing [PPI] Mail

Instructions for setting postage and processing Pre-Paid Imprint mail.

3.5 Payment Surcharge

How to use the Payment Surcharge mode for reimbursements.

3.6 Settings

Procedures for changing accounts, rates, and weighing parameters.

3.7 Advanced Operations

Advanced functions like resetting counters and managing label dispensers.

Imprints

4.1 Imprint Configuration

How to configure imprint elements: date, ERA, slogan, and print offset.

4.2 Job Memories

Creating, editing, modifying, and using job memories for preset configurations.

Money Operations

5.1 Overview

Introduction to the Postal Security Device (PSD) and its function.

5.2 Managing Credit

How to check PSD credit and add credit to the mailing system.

5.3 Unlocking the PSD (Postal Inspection)

Procedure for manually connecting the PSD for postal inspection.

5.4 Low Credit Threshold

Setting up warnings for low credit levels in the mailing system.

5.5 High Value Warnings

Configuring warnings for postage amounts exceeding a preset value.

5.6 Crediting PIN Code

Creating and managing a PIN code for authorized credit addition.

5.7 Credit Data

Viewing credit history and summary reports of postage refill operations.

Accounts and Access Control

6.1 Postage Tracking and Access Control

Tracking postage by account and controlling user access with PIN codes.

6.2 Access Control

Setting up PIN codes for users to protect the system and restrict credit usage.

6.3 Account Modes

Understanding and changing account modes like 'No Account' or 'Account with Access Control'.

6.4 Creating Accounts

Summary and steps for creating new accounts, including format and status.

6.5 Managing Accounts

Procedures for displaying, changing, and managing account modes.

6.6 Managing Groups

Settings for groups and subgroups, including name, status, and folder.

6.7 Import Export Accounts

Importing and exporting account lists as CSV files for backup or modification.

6.8 Managing Operators

Creating and managing operators, including PIN codes and account access.

6.9 Account/Operator Reports

Generating reports for accounts and operator lists.

6.10 Advanced Reporting Functions

Enhancing account management with budget and surcharge features.

6.11 Change Current Account

How to change the currently active account for charging.

Rates

7.1 Rates

How to select a rate using shortcut lists, rate wizard, or rate history.

7.2 Managing Postal Rates

Checking rate updates and downloading new postal rate tables.

Reports

8.1 Generating a Report

Steps to generate and select output for reports (screen, printer, USB).

8.2 Available Reports

Details on generating Account, Batch Data, Received Batch Data, and Daily Usage reports.

8.3 Advanced Reporting Reports

Includes Budget Consumption, Operator Activity, and Machine Activity reports.

Online Services

9.1 Online Services Overview

Overview of online services features like reporting, rate updates, and remote support.

9.2 OLS Call Types

Information on automatic and manual calls to online services.

9.3 Testing the Connection to Online Services

Procedures for ping server and test server diagnostic tests.

9.4 System Online Services

Details on Ink Management, Rate Protection, and Account level services.

Configuring your Mailing System

10.1 Settings Overview

Describes user and supervisor settings available on the mailing system.

10.2 Logging in / out as the Supervisor

Details on user settings, supervisor settings, and the supervisor PIN code.

10.3 Display Settings

Adjusting display brightness and changing display language.

10.4 System Time-outs and Settings

How to adjust system time-outs for motor, sleep, and soft off modes.

10.5 High Value, Low Credit Warnings and PIN Codes

Setting high-value warnings, low-credit thresholds, and crediting PIN codes.

10.6 Weighing Settings

Configuring default weighing type, auto weight detection, and zeroing the platform.

10.7 Postage Imprint Default Settings

Setting default imprint parameters like rate, ERA, slogan, and print offset.

10.8 Job Memories

Creating, editing, modifying, and deleting job memories for presets.

10.9 Default Sealing Mode

Setting the default sealing mode (ON or OFF) for the feeder.

10.10 Connection Settings

Configuring postal/online services connection and LAN parameters.

10.11 Time and Date Management

Checking/adjusting machine time and date, and setting auto date advance.

Options and Updates

11.1 Options and Updates Process

How to update the system by adding new options or updating software.

11.2 Using the Mailbox

How to read and delete messages received from the system or customer service.

11.3 Managing Options

Displaying and loading new options like software or postal rates.

11.4 Managing Slogans

Adding, displaying, modifying, deleting, and downloading slogans.

11.5 Managing ERAs

Loading, renaming, deleting, and downloading ERAs for imprints.

11.6 Managing Postal Rates

Checking rate updates and downloading new postal rate tables.

11.7 Managing PPI's

Displaying, adding, deleting, and setting default PPI numbers.

Maintaining

12.1 Ink Cartridge

Information about the ink cartridge, changing, cleaning, and aligning it.

12.2 Sealer

How to fill the sealer bottle and turn the sealer function on/off.

12.3 Touchscreen Calibration

Procedure to calibrate the touchscreen sensitivity for better responsiveness.

12.4 Maintenance Processes

Running registration updates and removing the base (meter).

Troubleshooting

13.1 Machine Issues

Procedures for clearing mail jams in the base, feeder, or dynamic scale.

13.2 Diagnostics

Accessing diagnostic data for ping server, sensors, keypad, and IP configuration.

13.3 System Data

Displaying software, hardware, and machine counter data.

Specifications

14.1 Mail Specifications

Envelope and label dimensions, thickness, and weight ranges.

14.2 General Specifications

Dimensions, weight, and power specifications of the mailing system.

14.3 Operating Conditions

Recommended temperature, humidity, and weighing accuracy conditions.

14.4 System Specifications

Details on dynamic scale range, speed, accounts, and operators.

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