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Digital Mailing system
IX-7
quadient IX-7 User Manual
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How
to
Clean
the
Mail
Path
Sensors
The
sensors
are
light
sensitive
devices
successively
covered
by
the
envelopes
during
their
travel
along
the
mail
path.
Clean
the
mail
path
sensors
as
indicated
below
on
system
base,
feeder,
and
optional
dynamic
scale.
To
clean
the
mail
path
sensors:
1.
Use
a
damp
cloth
or
70°
alcohol
on
a
cotton
applicator.
2.
Allow
the
parts
to
dry
and
close
all
covers
and
assemblies.
340
|
Page
340
|
Jun-22-2021
11:01
|
12
Maintaining
344
346
Table of Contents
Table of Contents
2
1 Safety Information
6
Safety Requirements
8
How to Disconnect Your Mailing System
11
How to Enable an Emergency Stop
12
Symbols Used
13
Glossary
14
2 Meet Your Mailing System
16
System Layout
18
Accessories
23
Control Panel Features
26
Connections
30
How to Turn the Mailing System to Sleep/Soft off Mode
33
Power Management
33
How to Turn the Mailing System to off Mode
34
3 Processing Mail
36
Preparing and Starting Your Work Session
38
How to Sort Mail
38
How to Log in and Start a Work Session
39
Choosing Imprint Type
42
How to Change the Current 'Type of Imprint
44
How to Use the Feeder
45
Processing Examples
47
How to Set Postage for [Normal] Mail
47
How to Process [Normal] Mail
51
How to Print Meter Tapes
56
How to Set [Received] Mode Printing
59
How to Set [Pass Through] Mail Processing
61
Printing [PPI] Mail
64
How to Set Postage for [PPI] Mail
64
How to Process [PPI] Mail
66
Payment Surcharge
71
How to Set [Payment Surcharge Entry] Mode Printing
71
Settings
74
How to Select a PPI
80
How to Use Standard Weighing
82
How to Enter the Weight Manually
83
How to Use Differential Weighing
85
How to Use Differential Weighing Automatic Label
88
How to Use Dynamic Weighing
90
How to Use Dynamic Weighing Batch Mode
91
Advanced Operations
104
How to Reset Batch Counters
104
How to Count Mail Pieces by Weighing
105
How to Fill the Automatic Label Dispenser
106
4 Imprints
108
Imprint Configuration
110
How to Change the Date
110
How to Move the Imprint (Print Offset)
115
Job Memories
117
How to Use a Job Memory
120
5 Money Operations
124
Overview
126
Managing Credit
127
How to Check the PSD (Meter) Credit
127
How to Add Credit to the PSD
128
Unlocking the PSD (Postal Inspection)
131
How to Unlock the PSD
131
Low Credit Threshold
133
High Value Warnings
135
Crediting PIN Code
137
Credit Data
138
6 Accounts and Access Control
140
Postage Tracking and Access Control
142
Access Control
143
How to Change a Shared PIN Code
146
Account Modes
147
How to Display and Change to 'No Account' Mode
147
How to Display and Change to 'No Account with Access Control' Mode
149
How to Display and Change to 'Account with Access Control' Mode
151
Creating Accounts
154
Managing Accounts
157
How to Display and Change the 'Account Mode
157
How to Create an Account
158
How to View / Edit Account Information
160
How to Activate / Deactivate an Account
161
How to Delete an Account
162
Managing Groups
163
How to Create a Group or a Subgroup
164
How to View/Edit a Group or a Subgroup
166
How to Activate / Deactivate a Group
168
How to Delete a Group or a Subgroup
169
Import Export Accounts
170
How to Export an Account List
170
How to Import Accounts
172
Managing Operators
175
How to Create an Operator
176
How to Modify an Existing Operator
177
How to Assign Accounts to an Operator
179
How to Activate / Deactivate an Operator
180
How to Delete an Operator
180
Account/Operator Reports
181
Advanced Reporting Functions
186
How to Activate/Deactivate Budgets and Surcharges
188
How to Modify the Period or Start the Day of Budgets
189
Change Current Account
190
How to Change Account
190
How to Change Account with a Barcode Scanner
192
7 Rates
196
Rates
198
How to Select a Rate
198
How to Use Rate Chaining
202
8 Reports
204
Generating a Report
206
How to Generate a Report
206
Available Reports
208
How to Generate the Account Report
208
How to Generate the Operator List Report
219
Advanced Reporting Reports
224
9 Online Services
228
Online Services Overview
230
OLS Call Types
231
How to Call Online Services Manually
231
How to Upload Report Data to the Online Services Server
233
Synchronise Call
234
Testing the Connection to Online Services
236
Ping Server Diagnostic Test
236
Test Server Diagnostic Test
238
System Online Services
241
10 Configuring Your Mailing System
242
Settings Overview
244
Logging in / out as the Supervisor
245
How to Log in as Supervisor
246
How to Exit the Supervisor Mode
247
Display Settings
248
How to Adjust the Display Brightness
248
How to Change the Display Language
250
How to Enable / Disable the Beeps
252
System Time-Outs and Settings
254
How to Adjust the Time-Outs
254
High Value, Low Credit Warnings and PIN Codes
256
How to Set the High-Value Warning Amount
256
How to Set the Low-Credit Threshold
257
How to Set/Cancel a Crediting PIN Code
258
Weighing Settings
260
How to Change the Default Weighing Type
260
How to Activate/De-Active the Automatic Weight Detection on the WP
261
How to Zero the Weighing Platform
263
How to Tare the Weighing Platform
265
How to Activate / De-Activate Checking on Zero Weight
267
How to Activate / De-Activate Shipping Application Mode
269
How to Set the Shipping Application Connection
269
How to Set Dynamic Scale High Accuracy Mode
271
How to Change the GEO Code
272
Postage Imprint Default Settings
276
How to Change the Default Rate
276
How to Change the Default PPI
277
How to Change the Default ERA
279
How to Change the Default Slogan
280
How to Set the Default Printing Offset
281
Job Memories
282
How to Create a Job Memory
282
How to Edit / Modify a Job Memory
284
How to Delete a Job Memory
285
Default Sealing Mode
287
How to Set the Default Sealing Mode
287
How Set the Current Sealing Mode
288
Connection Settings
289
How to Set the Postal/Online Services Connection
289
How to Set LAN Parameters
290
Time and Date Management
294
How to Check/Adjust the Machine Time and Date
294
How to Set the Automatic Date Advance Time
295
11 Options and Updates
298
Options and Updates Process
300
How to Access the Options and Updates Menu
300
Using the Mailbox
301
How to Read Messages
301
How to Delete Messages
304
Managing Options
307
How to Display the Options
307
How to Load New Options
308
Managing Slogans
309
How to Add (or Cancel) a Slogan on the Imprint
309
How to Display the List of Slogans
311
How to Modify a Slogan
311
How to Delete a Slogan
313
How to Download New Slogans
314
Managing Eras
315
How to Add (or Cancel) an ERA on the Imprint
315
How to Display the List of Eras
317
How to Modify an ERA
317
How to Delete an ERA
319
How to Download New Eras
320
Managing Postal Rates
321
How to Check Your Rate Updates
321
How to Download New Postal Rates
322
Managing Ppi's
324
How to Display the List of Ppi's
324
How to Add Ppi's
325
How to Delete Ppi's
326
12 Maintaining
328
Ink Cartridge
330
How to Change the Ink Cartridge
330
How to Display Ink Level and Cartridge Data
333
How to Clean the Cartridge Manually
336
How to Align the Cartridge
337
How to Process the Wiper
339
Sealer
340
How to Turn the Sealer On/Off
340
How to Fill the Sealer Bottle
340
How to Adjust the Sealing Water Flow
343
How to Clean the Feeder Belts and Rollers
344
How to Clean the Mail Path Sensors
345
Touchscreen Calibration
346
How to Calibrate the Touchscreen
346
Maintenance Processes
347
How to Run the Registration Update
347
How to Remove the Base (Meter)
350
13 Troubleshooting
354
Machine Issues
356
How to Clear Mail Jammed in the Base
356
How to Clean the Cartridge Automatically
357
How to Clean the Brushes and Sponge (Sealer)
358
How to Clear Mail Jammed in the Mixed-Size Feeder
361
How to Remove Mail Jammed in the Dynamic Scale
362
How to Clear a Label Jammed in the Base
363
Diagnostics
364
How to Access Diagnostic Data
365
System Data
366
How to Display Software Data
366
How to Display Hardware Data
367
How to Display the Event Lists
367
How to Display the Machine Counters
368
14 Specifications
370
Mail Specifications
372
General Specifications
374
Operating Conditions
375
System Specifications
376
4
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quadient IX-7 Specifications
General
Brand
quadient
Model
IX-7
Category
Digital Mailing system
Language
English
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