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quadient iX-7PRO Series User Manual

quadient iX-7PRO Series
564 pages
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User Guide
iX-7PRO Series
Mailing Systems
with iMeter
TM
Postage Meter

Table of Contents

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quadient iX-7PRO Series Specifications

General IconGeneral
Brandquadient
ModeliX-7PRO Series
CategoryDigital Mailing system
LanguageEnglish

Summary

Safety Information

Safety Requirements

Details on power connection, grounding, and general safety precautions for office equipment.

Emergency Stop

Instructions on how to enable the emergency stop function to immediately halt the system.

Symbols Used

Explanation of the symbols used in the manual to indicate warnings, attention, notes, and tips.

Meet Your Mailing System

System Layout

Overview of the mailing system components and their functions, with diagrams.

Accessories

Description of optional accessories like USB keyboard, remote label dispenser, and report printer.

Control Panel Features

Detailed explanation of the display areas and keys on the mailing system's control panel.

Connections

Information on the various connectors for peripherals and power on the mailing system base.

Power Management

Details on Energy Star compliance and how to manage the system's power states (sleep/soft off).

Processing Mail

Preparing and Starting your Work Session

Steps for efficiently running mail, including sorting, logging in, and selecting stamp types.

Choosing Stamp Type

Guide to selecting the appropriate stamp type based on the mail processing requirements.

Processing Examples

Step-by-step instructions for various mail processing scenarios like adding insurance and standard mail.

Printing [Permit] Mail

Procedures for setting postage and processing mail using the permit mail function.

Mail Corrections

Instructions for correcting postage amounts or dates on mail pieces after stamping.

Settings

Configuration options for rates, permits, and imprint tests for customizing mail processing.

Advanced Operations

Procedures for advanced tasks like resetting batch counters and filling the label dispenser.

Imprints

Imprint Configuration

Settings for configuring stamp elements like date, text, slogan, and print offset.

Imprint Memories

Creating, editing, and using imprint memories to save and recall custom stamp configurations.

Money Operations

Overview

Introduction to the Postal Security Device (PSD) and its role in handling postage funds.

Managing Funds

Procedures for checking PSD funds and adding funds to the postage meter.

Unlocking the PSD (Postal Inspection)

Instructions on how to perform a postal inspection call to unlock the system.

Low Funds Threshold

Setting up warnings for low funds and configuring the low-funds threshold amount.

High Value Warnings

Configuring warnings for high postage amounts to prevent accidental printing.

Funding PIN Code

Setting or canceling a funding PIN code to control access to adding postage.

Funds Data

Information on generating postage refill reports, including adding postage and funds summary.

Accounts and Access Control

Overview

Introduction to postage tracking and access control features, including account modes.

Access Control

Functionality for setting PIN codes to protect the system and restrict fund usage.

Account Modes

Explanation of different account modes: Account, Account with PIN Code, No Account, No Account with Access Control.

Managing Accounts

Procedures for creating, viewing, editing, activating/deactivating, and deleting accounts.

Creating Accounts

Detailed steps on how to create a new account, including number, name, status, and folder.

Managing Groups

Settings and procedures for managing groups or subgroups of accounts for operators.

Import Export Accounts

Instructions for exporting and importing account lists using CSV files.

Managing Operators

Creating, modifying, and assigning accounts to operators, along with managing their access.

Account/Operator Reports

Generating reports related to account usage, operator activity, and system configurations.

Advanced Reporting Functions

Enhancements for account management and detailed reports on budget consumption and operator activity.

Change Current Account

Procedure to change the currently active account for cost allocation.

Rates

Managing Postal Rates

Information on displaying rate tables and downloading new postal rate updates.

Rates

Guide to selecting postal rates, including using shortcut lists and the rate wizard.

Reports

Generating a Report

Steps to generate various reports, choosing display/record options like screen or USB key.

Available Reports

Details on available reports such as Account Report, Batch Data Report, and Daily Usage Report.

Advanced Reporting Reports

Information on additional reports like Budget Consumption and Operator Activity when Advanced Reporting is active.

Online Services

Online Services Overview

Explanation of Online Services features: reporting, eConfirmation, rate updates, ink alerts, remote diagnostics.

OLS Call Types

Details on automatic and manual calls to the Online Server for data updates and feature activation.

Testing the Connection to Online Services

Procedures for performing Ping Server and Test Server diagnostic tests to check connectivity.

System Online Services

Overview of system-level online services including Ink Management and Rate Protection.

eConfirmation Services

Capturing and processing USPS confirmation service tracking label numbers.

Configuring your Mailing System

Settings Overview

Description of user settings and supervisor settings for system configuration.

Logging in / out as the Supervisor

Instructions on how to log in and out of supervisor mode to access system configurations.

Display Settings

Adjusting display brightness, language, and enabling/disabling beeps for user preferences.

System Time-outs and Settings

Configuration of system time-outs for motor, sleep mode, and soft off mode.

High Value, Low Funds Warnings and PIN Codes

Setting high-value warning amounts, low-funds thresholds, and funding PIN codes.

Weighing Settings

Configuration of default weighing type, automatic weight detection, and zeroing the weighing platform.

Postage Imprint Default Settings

Setting default stamp parameters like rate, text, slogan, and printing offset.

Imprint Memories

Creating, editing, and deleting imprint memories for saving and recalling stamp configurations.

Default Sealing Mode

Setting the default sealing mode (ON or OFF) for the mixed-size feeder.

Connection Settings

Configuring postal/online services connection and LAN parameters.

Time and Date Management

Checking and adjusting the machine's time and date, including automatic date advance.

Options and Updates

Options and Updates Process

Updating the mailing system by adding new options, features, and downloading slogans.

Using the Mailbox

Receiving and managing messages from the system or customer service.

Managing Options

Displaying and loading available options, such as account number and LAN server connectivity.

Managing Custom Text Messages

Adding, editing, deleting, and activating custom text messages for the stamp imprint.

Managing Slogans

Adding, displaying, modifying, deleting, and downloading graphical slogans for mail pieces.

Position Slogan/Text

Interchanging the positions of slogans and text messages on the stamp imprint.

Managing Postal Rates

Checking rate table updates and downloading new postal rates from the online services server.

Managing Permits

Displaying, adding, and deleting permit mail numbers, and setting the default permit.

Maintaining

Ink Cartridge

Information on the ink cartridge, including changing, displaying level, and cleaning print heads.

Sealer

Procedures for filling the sealer bottle, turning the sealer on/off, and cleaning its components.

Touchscreen Calibration

Instructions on calibrating the touchscreen sensitivity to improve responsiveness.

Maintenance Processes

Running registration updates, removing the base, and withdrawing the PSD (meter).

Troubleshooting

Machine Issues

Resolving common machine issues like mail jams, print head cleaning, and brush/sponge cleaning.

Diagnostics

Accessing diagnostic data for ping server, sensors status, and system components.

System Data

Displaying software data, hardware data, and machine counter information.

Specifications

Mail Specifications

Details on envelope and label dimensions, weight ranges, and envelope thickness/weight limits.

General Specifications

Information on system dimensions, weights of components, and power requirements.

Operating Conditions

Recommended temperature, relative humidity, and weighing accuracy guidelines.

System Specifications

Technical specifications for dynamic scale range, speed, accounts, and operators.

System Changes

Overview of major system changes and their associated functions, descriptions, and links.

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