• The USPS requires your postage meter (PSD) to connect daily if postage is
metered.
• We recommend leaving the IX mailing system connected to the network
permanently.
• The IX mailing system will automatically connect to the postal server at night.
• If the IX mailing system does not connect in 72 hours it will be deactivated.
• If your system is deactivated, please perform a Postal Inspection call to unlock
the system.
Postal Inspection Instructions
How to Clear Mail Jammed in the Mixed-Size Feeder
Some envelopes are blocked in the Mixed-Size Feeder.
• Mail piece is too thick.
• Mail size is incorrect.
• Too many envelopes are on the feed deck.
• Envelopes are not properly stacked on the feed platform.
• Sealing is ON while feeding closed envelopes.
To clear mail jammed in the Mixed-Size Feeder:
1. Open feeder cover.
2. Push the left of the upper blue release lever to lift up the upper drive assembly.
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Troubleshooting
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| Page 537 | Apr-15-2022 12:02 |
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