Testing the Connection to Online Services9.3
You may test the connection to the Online Services server via the commands in the
Online Services menu:
• Ping server
Establishes a connection and checks whether the server answers to a 'ping'
command. This test:
- Validates connection parameters (see Connection Settings on page 313).
- Indicates that the server can be contacted.
• Test server
Establishes a connection and tests the communication dialog with the server.
This test indicates that transactions can be held normally.
Test server is a bandwidth test and should only be undertaken
after a request from Customer Service.
Ping Server Diagnostic Test
Sends a message to a server (if connected) to check the line.
To ping the server (as a User):
1. From the home screen:
Press and select the path: Online Services
2. Select Ping Server from the list displayed on the screen.
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| Page 251 | | Apr-15-2022 12:02 |
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