August 3, 2018 7080-163D 29
MT. VERNON E2-C
Symptom Possible Cause Corrective Action
Appliance starts and stops
frequently when operating in the
mode
Area where the thermostat is
placed affects temperature.
Check thermostat proximity to doors and
windows
Thermostat located in tight spaces
effecting the on/off cycling of the
appliance.
Inspect thermostat location and make sure it
is not close to a surface that heats and cools
quickly.
Slow or smoky start-up and/or
lazy ame
Dirty re pot, exhaust path, and/or
venting system.
Clean entire appliance including: re pot,
ash build up in rebox, re pot area, behind
bafe, rebox, exhaust blower, venting, and
ash pan.
Not enough combustion air Adjust the trim (see trim adjustment section)
Misaligned igniter Center the igniter in the chamber
Wet fuel or poor quality fuel Replace wood pellet fuel
Convection blower fails to start
Convection Blower is jammed
Clean and remove jammed object from the
blower
Not electrically connected
Connect the blower wires to its respective
power wires
Blower is defective Replace blower
Exhaust probe not sensing correct
temperature
Secure the exhaust probe to exhaust blower
housing – keeping its wire away from hot
surfaces
Control board is defective. Replace control board
Convection Blower fails to shut
off
Wire short between blower and
ground - Control board is defective
Repair wire and replace control board
Exhaust blower fails to start and/
or red ashes 6X – indicating a
exhaust encoder alarm.
Exhaust blower is jammed
Clean, and remove jammed object from the
blower
Not electrically connected
Connect the blower wires to its respective
power wires
Blower is defective Replace blower
Control board or dial control is
defective.
Unplug dial control, if exhaust blower runs,
dial control is defective. If exhaust blower
does not run with dial control unplugged,
replace control board.
Exhaust Blower fails to shut off
Wire short between blower and
ground - Control board is defective
Repair wire and replace control board
Feed Motor fails to shut off
Wire short between ground and:
feed motor, vacuum switch, hopper
switch, or safety snap disc
Repair wire(s) and replace control board
Control board is defective Replace control board
Convection Blower makes noise
Convection blower is dirty causing
an out-of-balance condition
Clean blower impellers
Igniter does not turn off
Wire short between igniter and
ground – Control board is defective
Repair wire and replace control board
f i r e - p a r t s . c o m
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