Quadra-Fire MT. VERNON E2 Series - 4 Troubleshooting Guide

28 7080-163D August 3, 2018
MT. VERNON E2-C
With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a prob-
lem, this troubleshooting guide will assist a qualied service person in the diagnosis of a problem and the corrective action to be taken.
This troubleshooting guide can only be used by a qualied service technician.
Symptom Possible Cause Corrective Action
Plug in appliance - No response.
No Power to outlet. Check circuit breaker at service panel.
5 amp fuse blown Replace control board - don’t replace fuse
Snap disc tripped or defective (#3). Reset or replace snap disc.
Unit will not light
No Fuel Check hopper; load with wood pellets
Vacuum switch not closing; no
vacuum
Check vacuum switch wires are installed
Check vacuum hose is connected to switch
and feed tube port and is in good condition
Make sure venting system is clean
Make sure front door is closed
Check vacuum tube for blockage or
restrictions/kink
Hopper lid open Close hopper lid
Defective hopper switch.
Check hopper switch operation
Check hopper switch wires for integrity
Safety snap disc is tripped (#3)
Check to make sure convection blower wires
are connected and reset snap disc (located
on RH side of appliance)
Clean & inspect convection blower and
convection air path.
Feed System is jammed
Inspect and remove the jam from the feed
assembly
Feed motor not plugged in Reconnect feed motor
Igniter not plugged in Connect the igniter wires
Defective igniter Replace igniter
Fire pot plugged-up / dirty
Clean re pot and movable oor
Remove ash from the ash pan
Dial control is set to “OFF”
Turn dial control (on the appliance) to a
setting other than OFF
Fire starts but goes out
Dirty re pot, exhaust path, and/or
venting plugged
Clean re pot and movable oor
Inspect and clean exhaust path and venting
Clean rebox, exhaust path, and venting
(including behind bafe)
Exhaust sensor cannot read
temperature or is loose
Secure the exhaust probe to exhaust blower
housing – keeping its wire away from hot
surfaces
Exhaust plenum is dirty Clean exhaust path to plenum
Exhaust probe is defective (error
code may result)
Check for probe wire integrity and/or replace
defective exhaust probe securing the exhaust
probe to exhaust blower housing – keeping
its wire away from hot surfaces
4 Troubleshooting Guide
f i r e - p a r t s . c o m