Quantum QXS Series Hardware Installation And Maintenance Guide

Chapter 9 Hardware installation and configuration issues 87
Symptom Cause Recommended action
Module fault LED is on
and Drawer logical
fault LED is on
A fault condition
related to the
hardware or system
application logic
1. Inspect the drawer panel for a fault amber LED that is on.
2. Inspect the LEDs on the carriers in the drawer for these conditions:
l
The carrier LED is off.
l
The carrier fault amber LED is on, not flashing.
3. Select one of the following actions:
l
If the carrier LED is off, verify that the carrier is fully inserted, the
latch is fully engaged, and the storage enclosure is powered on.
l
If the fault LED is on, narrow the fault to the drive module, a
connection, or both.
4. Inspect the LEDs on the drawer sideplanes. If a sideplane fault
condition exists, contact your support representative.
5. Scan the enclosure event log for specific fault information and follow
recommended actions.
6. If the above actions do not resolve the fault, replace the faulty drive
module or carrier as soon as you have a replacement.
Ops panel fault LEDs for hardware faults
Module fault LED is on
and Drawer module
fault LED is on
and carrier LED is on
A fault condition
related to the
hardware in the
related drawer
1. Inspect the drawer panel for a fault amber LED that is on.
2. Inspect the LEDs on the carriers in the drawer for these conditions:
l
The carrier LED is off.
l
The carrier fault amber LED is on, not flashing.
3. Select one of the following actions:
l
If the carrier LED is off, verify that the carrier is fully inserted, the
latch is fully engaged, and the storage enclosure is powered on.
l
If the fault LED is on, narrow the fault to the drive module, a
connection, or both.
4. Scan the enclosure event log for specific fault information and follow
recommended actions.
5. If the above actions do not resolve the fault, replace the faulty drive
module or carrier as soon as you have a replacement.
Module fault LED is on
and Logical fault LED
is on
and carrier LED is on
A fault condition
related to the
hardware in the
related drawer
1. Inspect the drawer panel for a fault amber LED that is on.
2. Inspect the LEDs on the carriers in the drawer for these conditions:
l
The carrier LED is off.
l
The carrier fault amber LED is on, not flashing.
3. Select one of the following actions:
l
If the carrier LED is off, verify that the carrier is fully inserted, the
latch is fully engaged, and the storage enclosure is powered on.
l
If the fault LED is on, narrow the fault to the drive module, a
connection, or both.
4. Scan the enclosure event log for specific fault information and follow
recommended actions.
5. If the above actions do not resolve the fault, replace the faulty drive
module or carrier as soon as you have a replacement.
Table 16 5U enclosure corrective action for fault conditions (continued)

Quantum QXS Series Specifications

General

Brand	Quantum
Model	QXS Series
Category	Storage
Language	English