Quantum QXS Series Hardware Installation And Maintenance Guide

88Chapter 9 Hardware installation and configuration issues
Symptom Cause Recommended action
Drawer 1 fault or
Drawer 2 fault LED is
on
-or-
and Cable fault LED is
on
A fault condition
related to the cabling
to the related drawer
The cabling between the drawer and the midplane failed. Contact your
vendor for assistance.
Ops panel fault LEDs that identify rear panel area faults
Module fault LED is on
and a controller
module (CM) fault or
input/output module
(IOM) LED is on
-or-
A fault condition
related to the
hardware in the rear
panel area
1. Restart the CM or IOM with a CLI or WBI command.
2. Confirm the redundant CM or IOM is properly functioning.
3. Select one of the following actions:
l
If both have fault conditions, follow shut down instructions and
power off the system enclosure by removing power to both
PSUs. Do not power on until after you successfully replace both
CMs or IOMs.
l
If one CM or IOM is failing, remove power, wait 1 minute, then
reset the CM or IOM.
4. If the CM or IOM still has a fault, and the failure is related to a CM or
IOM host port, follow the steps associated with system application
faults below.
5. If the CM or IOM still has a fault, remove the power cord, wait 1
minute, then reseat the CM or IOM.
6. If the CM or IOM still has a fault, replace it within the specified 8
minutes with a new one.
7. If installing a new CM or IOM that still has a fault, remove it, inspect
connections for bent pins, reinstall it, then check the event log for
errors.
Module fault LED is on
and a fan cooling
module (FCM) fault
LED is on
A fault condition
related to the system
fan
1. Select one of the following actions:
l
For instances where both FCM fault LEDs are on, see the
Thermal Monitoring section of this table.
l
If only one fan is failing, remove the FCM, wait 1 minute, then
reseat.
2. If the FCM is still failing, replace it within the specified 10 minutes.
Module fault LED is on
and a PSU fault LED is
on
-or-
A fault condition
related to the PSU,
such as a power fault
condition
1. Verify AC mains connections to the PSU are live.
2. Confirm the redundant PSU is properly functioning.
3. Select one of the following actions:
l
If both are failing, follow shut down instructions and power off the
system enclosure by removing power to both PSUs. Do not
power on until after you successfully replace them both.
l
If only one PSU is failing, remove the power cord, wait 1 minute,
then reseat the power cord.
4. If the PSU is still failing, remove it, wait 1 minute, then reseat it.
5. If the PSU is still failing, replace it within the specified 6 minutes.
6. If the power fault condition persists, contact Quantum for support.
Table 16 5U enclosure corrective action for fault conditions (continued)

Quantum QXS Series Specifications

General

Brand	Quantum
Model	QXS Series
Category	Storage
Language	English