To display the Talk Group ID:
1. If the scanner displays the text tag for a 
transmission, press TEXT. The ID code 
appears.
2. Press TEXT again to cancel.
Troubleshooting
Issue Solution
The scanner is not 
working at all. 
Cause:
The AC or DC adaptor 
might not be connected.
The batteries might be 
dead or need to be re-
charged.
If the scanner does not 
operate when you con-
nect a DC adaptor, the 
DC adaptor socket might 
be dirty.
Be sure the adaptor’s barrel 
plug is fully inserted into 
the PWR DC 9V jack. The 
center tip of the adaptor’s 
barrel plug must be set to 
positive.
Recharge the rechargeable 
batteries or replace the 
standard batteries.
Unplug the DC adaptor 
from the power source and 
clean the socket, or check 
the adaptor’s internal fuse.
The scanner does not 
receive any stations or 
reception is poor.
Cause:
Antenna might not be 
connected correctly.
Squelch setting might be 
too sensitive causing it to 
pick up unwanted, partial 
or weak transmissions.
Antenuator might be on 
so your scanner might 
not receive weak signals.
The scanner might need 
to be initialized.
Check the antenna.
Check the squelch.
Check the Attenuator.
Turn the scanner off then 
on again, or initialize the 
scanner.
Issue Solution
The scanner is on but 
does not scan.
Cause:
The squelch might not 
be adjusted correctly. 
There might only be one 
channel or no channels 
stored in the scanner. 
The keylock might be 
turned on. 
Turn SQ clockwise. 
Save more frequencies into 
channels.
Turn off keylock.
Error message appears 
when trying to upload 
or  download from a 
computer.
Cause:
Your computer is using 
Windows XP and does 
not have the necessary 
USB cable driver.
Download and install the 
“Windows XP Driver to 
resolve PC connection er-
ror” file from your scanner’s  
Product Support page or the 
Software Download page on 
www.RadioShack.com.
Then make your connection 
and try again. Be sure the 
correct COM port is select-
ed in device manager.
Birdie Frequencies
All scanners have signals created inside the 
scanner’s receiver. These birdie frequencies 
can interfere with transmissions on the same 
frequencies. If the interference is not severe, 
you might be able to turn SQ clockwise to 
omit the birdie.
To find the birdies:
1. Disconnect the antenna and move it away 
from the scanner. Make sure that no other