RAD Status Indicators Possible Causes Suggested Action
GREEN RED RED
GREEN
or RED
The twisted pair in the
shielded CAT 5e cable
that carries com-
munications data is mis-
wired or broken.
Use a cable tester to verify the
wiring of the shielded CAT 5e
cable.
If using a punch block, verify
that the orange pair is properly
punched (assuming T568B ter-
mination).
GREEN GREEN RED RED
The RAD is not receiv-
ing an audio stream from
the HAL.
Use a cable tester to verify
shielded CAT 5e termination.
If using a punch block, verify
that the green pair is properly
punched (assuming T568B ter-
mination).
GREEN GREEN RED GREEN
The HAL is not receiv-
ing an audio stream from
the RAD.
Use a cable tester to verify
shielded CAT 5e termination.
If using a punch block, verify
that the blue pair is properly
punched (assuming T568B ter-
mination).
FLASHING
GREEN
FLASHING
GREEN
FLASHING
GREEN
FLASHING
GREEN
The RAD is in Locate
mode.
End Locate mode for that
RAD from within Halogen.
FLASHING
RED
FLASHING
RED
FLASHING
RED
FLASHING
RED
The connected RAD
does not match the con-
figured RAD model.
Adjust the configuration or
connect the correct RAD
model to the port. The sim-
plest solution is often to swap
RADs in the Halogen soft-
ware. See Swapping Devices
in the Halogen Help System.
Troubleshooting DR Devices
The following table details possible causes and solutions if your DR is not functioning properly. If you detect a
problem with a DR, we recommend first checking the HAL to determine if the problem is originating there.
HAL SYSTEM INSTALL GUIDE
104
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