RAYNOR GARAGE DOOR OPENER ONE-YEAR LIMITED WARRANTY
Raynor (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it will be free
from any defect in materials and/or workmanship for a period of one year from the date of purchase. Additionally, the motor is warranted for the
lifetime of the product. The product must be used in complete accordance with Raynor’s instructions for installation, operation and care. The proper
operation of this product is dependent on your compliance with the Owner’s Manual instructions regarding installation, operation,
maintenance and testing. Failure to comply strictly with those instructions will void this warranty in its entirety. Please note that the safety
reverse system, in order to operate properly with your garage door, must be adjusted and periodically tested in accordance with the
Owner’s Manual.
If, during the limited warranty period, it appears as though this product contains a defect which is covered by this limited warranty, CALL OUR
TOLL FREE SERVICE NUMBER, BEFORE DISMANTLING THIS PRODUCT, AT (1-888-528-6306). Then send this product, pre-paid and
insured, to our service center for warranty repair. You will be advised of shipping instructions when you call the toll free service number. Please
include a brief description of the problem and a dated proof-of-purchase receipt with any product that is returned for warranty repair.
Products returned to Seller for warranty repair, which upon receipt by Seller are confirmed to be defective and covered by this limited warranty,
will be repaired or replaced (at Seller’s sole option) at no cost to you and returned pre-paid. Defective parts will be repaired or replaced with new
or factory-rebuilt parts at Seller’s sole option.
THIS LIMITED WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, AND OF ANY OTHER OBLIGATIONS OR
LIABILITY ON SELLER’S PART. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE CAUSED BY
IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE
REASONABLE AND NECESSARY MAINTENANCE, OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR DISMANTLING
OR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF BATTERIES AND LIGHT BULBS, OR UNITS INSTALLED
FOR NON-RESIDENTIAL USE.
THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE
DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT AND
HINGES. ANY SERVICE CALL THAT DETERMINES THE PROBLEM HAS BEEN CAUSED BY ANY OF THESE ITEMS COULD
RESULT IN A FEE TO YOU.
UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING IN
CONNECTION WITH THE USE OF, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH
OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED
HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS
PRODUCT.
Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion may not
apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
LIMITED WARRANTY ON MOTOR - COMMANDER MODEL 2000RGD
The motor is fully warranted for the lifetime of the product to the first-time purchaser.
© 1999, Raynor Garage Doors
114A2282B All Rights Reserved Printed in Mexico
RAYNOR GARAGE DOORS
SERVICE IS ON CALL
OUR LARGE SERVICE ORGANIZATION
SPANS AMERICA AND CANADA
INSTALLATION AND SERVICE INFORMATION IS AS
NEAR AS YOUR TELEPHONE SIX DAYS A WEEK.
SIMPLY DIAL OUR TOLL FREE NUMBER:
1-888-528-6306
HOURS: (Mountain Standard Time)
6:00 A.M. TO 6:00 P.M. Monday through Friday
7:00 A.M. TO 3:00 P.M. Saturday
Closed Sunday
For professional installation, parts and service,
contact your local RAYNOR GARAGE DOOR
distributor. Look for him in the Yellow Pages, or call
our service number for a list of dealers in your area.
HOW TO ORDER
REPAIR PARTS
Selling prices will be furnished on request or parts will
be shipped at prevailing prices and you will be billed
accordingly.
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE
THE FOLLOWING INFORMATION:
• PART NUMBER
• PART NAME
• MODEL NUMBER
ADDRESS ORDERS TO:
RAYNOR GARAGE DOORS
Parts & Service Department
2301 N. Forbes Boulevard, Suite 104
Tucson, Arizona 85745
SERVICE INFORMATION TOLL FREE NUMBER:
1-888-528-6306
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