Why is the Rcom Accessories incubator humidity not reaching the set value?
If the Rcom Accessories incubator humidity doesn't reach the set value and the real-time graph is irregular, it might be due to insufficient water or the humidification pad's reduced absorption from water impurities. Try boiling the humidification pad in water with 10% vinegar.
What to do if the connecting mark doesn't appear after connecting the Rcom Accessories incubator to the computer?
If you've connected your Rcom Accessories incubator to the computer but the connection mark isn't showing, it's normal for the first connection to take about 1-2 minutes as the computer automatically finds the connecting port. Subsequent connections will be direct. Also, ensure the incubator has power, as the sign won't appear without it.
Why are the real-time temperature and humidity graphs not indicated on my Rcom Accessories incubator?
If the real-time temperature and humidity graphs aren't showing on your Rcom Accessories incubator, it could be because the incubator is transmitting stored data to the PC after a USB connection was removed or the program was terminated during incubation. The graph will reappear after transmitting is complete.
What to do if the temperature and humidity is not applied normally on my Rcom Accessories incubator?
If the temperature and humidity are not being applied normally in your Rcom Accessories incubator, it might be because you terminated the program or removed the USB cable before all the data transferred to the incubator. Make sure the transfer sign has disappeared before terminating the program or removing the USB cable.
Why is the computer data different from incubator data for my Rcom Accessories?
If the computer data differs from the Rcom Accessories incubator data, it may be because you started the incubation from the incubator itself, not from the computer.
How to fix Rcom Accessories incubator if it doesn’t operate normally on the program?
If your Rcom Accessories incubator isn't operating normally, unplug the power cord and cut the power supply. After 1-2 minutes, plug the power cord back in.
Why is the Weight & Density loss graph not indicated well on my Rcom Accessories?
If the Weight & Density loss graph is not indicated well on your Rcom Accessories, it means that you didn't input exact egg data or the range of data goes off the rails.
What to do if the Incubation starting alarm sounds more than 2 times on my Rcom Accessories?
If the incubation starting alarm sounds more than 2 times on your Rcom Accessories incubator, it could be due to the connection conditions between the incubator and PC. If it continues, try disconnecting and reconnecting the power cord after 1-2 minutes.
Why is there no D-Day display and Bird icon on LCD of my Rcom Accessories?
If there is no D-Day display and Bird icon on LCD of your Rcom Accessories, it means that you added new( non registered) species of birds on program logo window. It is normal, and there is no problem. You also can upgrade firmware version later.
What to do if the Rcom Accessories Incubator View Window is opened?
Be sure to cover the incubator view window of your Rcom Accessories.
Select bird species, Temp mode, Egg size, Working Mode, incubation period, and egg-turning.
Input project-related data like name, bird name, and species.
Input specific data for each selected egg, e.g., laid date, length, width.
Input daily egg weight changes for each egg during incubation.
View daily weight loss and density loss graphs based on input data.
Enter bird name, species, acquisition details, manager, and egg laying date.
General| Brand | Rcom |
|---|---|
| Model | PRO 20 |
| Category | Accessories |
| Language | English |
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