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Reverie R310 - User Manual

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REV: 2019-10-21
Manual Part No. MMA04SFA2
Copyright © 2018. All Rights Reserved.
Ascion LLC.
*Image may not represent the product you purchased
Adjustable Power Base
R310
TM
Owners Manual
CONGRATULATIONS ON YOUR PURCHASE OF AN OSO POWER BASE!
Please take a moment to follow the below steps to ensure the correct set-up (or pairing) of your remote.
Step 1: Install batteries in your remote before use.
Step 2: Contact our customer service at 1-800-973-8374 or customerservice@reverie.com if you need any additional
assistance.
Your base comes with a 5 Year Limited Warranty. For a Full Owners Manual, Warranty, and Troubleshooting information,
please visit our website at: https://reverie.com/support
Question and Answer IconNeed help?

Do you have a question about the Reverie R310 and is the answer not in the manual?

Summary

Safety Precautions and Warnings

Important Safety Instructions

Essential safety guidelines for operating the power base, including electrical and user safety.

Grounding and Electrical Safety

Instructions for proper grounding and electrical connections to prevent shock.

Child and Pet Safety

Warnings regarding children and pets around the power base to prevent injury.

Frame Assembly Instructions

Unpacking and Initial Setup

Instructions for safely unpacking the power base and its components.

Base Assembly Steps

Step-by-step guide for assembling the power base, including legs and retainer bar.

Remote Pairing and Features

Remote Control Operation

App Software Usage

Android App Usage

Headboard Bracket Assembly

Bracket Installation Steps

Detailed steps for attaching headboard brackets to the power base frame.

Troubleshooting Guide

Power Base Operation Issues

Solutions for common problems like no activation, or head/foot section issues.

Remote Control Issues

Solutions for remote not working, display errors, or pairing problems.

Overview

The Reverie R310™ Adjustable Power Base is a sophisticated and versatile bed frame designed to enhance comfort and sleep quality through adjustable positioning and integrated features. This power base is intended for in-home, residential use and is not designed for hospital environments or to meet hospital standards.

Function Description:

The primary function of the Reverie R310™ is to allow users to adjust the head and foot sections of their mattress to various desired positions. This adjustability is controlled via a wireless remote or an iOS/Android mobile application, offering personalized comfort settings for activities like reading, watching TV, or sleeping. The base also includes a massage function with adjustable intensity and wave patterns, as well as a timer for massage duration. An emergency power-down feature ensures the bed can be lowered to a flat position during a power outage using backup batteries. For Split King/Cal King units, a Tandem Feature allows two power bases to move in sync using a single remote, or to be controlled independently.

Important Technical Specifications:

  • Power Ratings: Input: AC 100-240V - 50/60Hz, 1.5 Amp; Output: DC 29V-2.24A.
  • Weight Restriction: Up to 850 lbs total weight, including people and the mattress, for all sizes of power bases. The weight must be evenly distributed. Exceeding this limit can damage the base and void the warranty.
  • Duty Cycle: The lift motor is designed for intermittent use, operating for no more than two (2) minutes over an eighteen (18) minute period (approximately 10% duty cycle). Continuous use beyond this can shorten the product's lifespan and void the warranty.
  • Remote Control: RF (Radio Frequency) system with a transmission range of up to 30 feet (10 meters).
  • Grounding: The product must be connected to a properly grounded electrical outlet to reduce the risk of electric shock. A surge protector (not included) is recommended.
  • Battery Backup: Requires two (2) alkaline 9-volt batteries for the emergency power-down feature. These batteries are solely for lowering the base in an emergency and should not be used to raise it.

Usage Features:

  • Adjustable Positions: Independent control for head and foot sections, allowing for a wide range of customized comfort positions.
  • Flat Button: A dedicated button on the remote and app to quickly return the bed to a flat, horizontal position.
  • Remote Lockout Feature: Prevents unintended use of the base by locking the remote control. Activated and deactivated by pressing and holding the HEAD UP and FLAT buttons simultaneously for 3 seconds.
  • Backlit Remote: Buttons on the wireless remote are backlit for visibility in low-light environments.
  • Mobile App Control: Available for iOS and Android devices, the "Reverie Nightstand" app offers comprehensive control over all base functions, including position adjustments, massage settings, presets, routines, and alarms.
  • Presets: The app allows users to save and recall custom comfort settings (e.g., Zero Gravity, Anti-Snore, Flat) and create routines with timed positions.
  • Alarms: Users can set alarms via the app to raise and/or massage them awake, with options for specific days, times, and assigned comfort settings or routines.
  • Tandem Feature (for Split King/Cal King): Enables two power bases to operate in sync with one remote or allows two remotes to control both sides simultaneously.
  • Headboard Bracket Assembly: Instructions are provided for attaching a headboard to the power base, ensuring compatibility and stability.
  • Safety Features: Automatic shutdown if an overload weight condition is detected on the head or foot mechanism. Operation resumes after 30 seconds once the excess weight is removed. Pinch point warnings advise against reaching under the base during operation.

Maintenance Features:

  • User-Serviceable Parts: The product is designed for no user maintenance. Opening motors, altering wiring, or modifying the product's structure will void the warranty. Repairs or replacements must be performed by an authorized technician.
  • Troubleshooting Guide: The manual includes a comprehensive troubleshooting section to address common issues such as non-responsive features, inability to return to flat position, massage interference, excessive motor noise, and remote control problems.
  • Remote Pairing: Instructions are provided for pairing a new or replacement wireless remote, as well as for setting up wired remotes for tandem control.
  • Battery Replacement: Instructions for replacing batteries in the remote control and the 9-volt backup batteries for the emergency power-down feature.
  • Online Support: Users are directed to the Reverie website (https://reverie.com/support) for the full owner's manual, warranty information, and troubleshooting. Customer service contact information (1-800-973-8374 or customerservice@reverie.com) is also provided.
  • Warranty Registration: Online registration of the product warranty is encouraged at https://reverie.com/register-your-warranty, requiring a digital copy of proof of purchase and the serial number.
  • Recycling: Users are reminded to recycle all electronics.

Reverie R310 Specifications

General IconGeneral
BrandReverie
ModelR310
CategoryIndoor Furnishing
LanguageEnglish

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