Revitive Medic 2837AB

Questions and Answers

J
Jeffery SimsAug 15, 2025
Why can't I feel the stimulation on my Revitive Medic 2837AB even though it's on?
- M
  Mr. Christopher Mitchell DDSAug 15, 2025
  Several factors can prevent you from feeling the electrical stimulation on your Revitive Medical Equipment even when it's powered on. You must place both bare feet on the foot-pads simultaneously and increase the intensity. If your feet are dry, moisturize them to improve conductivity. Dehydration can also reduce stimulation, so drink plenty of water. The intensity level may be too low; gradually increase it until you feel strong muscle contractions. Ensure the electrode cord is disconnected, as it disables the foot-pads. If issues persist, test the device with your hand; if no stimulation is felt at intensity 99, contact your dealer.
H
humphreymatthewNov 5, 2025
What to do if I can't feel the electrical stimulation on my Revitive Medical Equipment?
- A
  ashley70Nov 5, 2025
  If your Revitive Medical Equipment is on but you can't feel the electrical stimulation, there are several potential causes. First, ensure both bare feet are placed on the foot-pads simultaneously, and increase the intensity. Dry feet can also impede conductivity, so moisturize the soles of your feet. Dehydration can also be a factor; drink plenty of water before and after use. Also, the intensity level might be too low, so gradually increase it until you feel strong muscle contractions, aiming for comfort, not necessarily the maximum level. Finally, make sure the electrode cord is disconnected, as the foot-pads won't work when it's plugged in. If none of these steps work, test the device by placing one hand across both foot-pads and increasing the intensity; if you still feel nothing at in...
J
Jacob JenningsNov 25, 2025
How to troubleshoot no electrical stimulation in Revitive Medic 2837AB foot pads?
- M
  Ms. Michelle TurnerNov 25, 2025
  To troubleshoot the lack of electrical stimulation in your Revitive Medical Equipment foot pads, first, ensure that both of your bare feet are placed on the foot-pads at the same time, then gradually increase the intensity level. Dry skin can hinder the process, so try moisturizing your feet. Dehydration can also affect the stimulation, so it's important to drink enough water before and after using the device. The intensity level may be set too low, so increase it gradually until you feel the stimulation. Also, make sure that the electrode cord is disconnected, as the foot-pads will not work when the cord is plugged in. If you still experience issues, test the device by placing your hand across both foot-pads while increasing the intensity. If you don't feel anything at the maximum intensi...

Summary

Whats in the Box

Parts and Controls Overview

Control Panel

Overview of the main device interface including display and controls.

Remote Control

Details on the controls and functions of the remote device.

Introduction to Revitive

Operator Profile

Description of the intended user for the device and its suitability.

EMS Indications for Use

When to use EMS stimulation for medical conditions and benefits.

TENS Indications for Use

When to use TENS stimulation for pain relief and associated conditions.

Important Safeguards

Contraindications

List of conditions and situations where the device should not be used.

General Warnings

General warnings and precautions for device use and potential risks.

Foot-pad and Body Pad Warnings

Warnings related to applying foot-pads or electrode body pads to the skin.

When Not to Use Revitive

Situations and conditions when the device must not be used.

Foot-pad and Body Pad Cautions

Cautions when applying foot-pads or electrode body pads, especially on sensitive skin.

EMS and TENS Cautions

Cautions related to using EMS and TENS modes, particularly regarding pain sensation.

Safety Precautions

Key safety measures and operational guidelines for users.

Adverse Reactions

What to do if adverse reactions occur during use of the device.

Instructions for Use

Step 1: Setting Up Revitive

Initial steps to prepare the device for operation, including unboxing and connection.

Step 2: Using the Foot-Pads

Guide on how to use the device's foot-pads for stimulation.

Step 3: Using Body Pads

Guide on using the device with electrode body pads for targeted stimulation.

Switching EMS and TENS Modes

How to switch between EMS and TENS modes on the device.

Step 4: Cleaning and Storing

Procedures for cleaning and storing the Revitive device to maintain its condition.

Replacing Batteries and Body Pads

Guide on replacing batteries in the remote and replacing adhesive body pads.

Troubleshooting

No Stimulation Felt

Solutions for when no electrical stimulation is felt through the foot-pads.

Device Not Operating

Solutions for power issues or when the device does not turn on.

IsoRocker Function and Noise

Explanations for IsoRocker behavior and associated noise during use.

Post-Treatment Aching

Advice for leg aching experienced after treatment and recovery.

TENS Symbol Not Visible

Reasons why the TENS symbol may not appear on the control panel.

Body Pad Stimulation Issues

Solutions for uncomfortable stimulation or lack of sensation with body pads.

Identifying Therapy Modes

How to determine the active therapy mode (EMS/TENS) when using body pads.

Technical Specifications

EMS Output Specifications

Detailed output parameters for Electrical Muscle Stimulation (EMS) mode.

TENS Output Specifications

Detailed output parameters for Transcutaneous Electrical Nerve Stimulation (TENS) mode.

Device Symbols and Ratings

Explanation of various symbols, ratings, and compliance marks.

Environmental and Safety Ratings

Limits for humidity, temperature, pressure, and safety usage ratings.

Your 2-Year Warranty

Warranty Exclusions

Conditions not covered by the 2-year warranty.