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Troubleshooting
Problem Possible Cause Solution
When using the Body
Pads, the stimulation
feels uncomfortable.
The level of stimulation you
are using may be too high or
you may have broken skin.
Decrease the stimulation level using
the (–) intensity control on the
device or remote control. You may
need to discontinue use until skin
has healed.
I am unsure of which
therapy mode I am
using when using the
Body Pads.
Look at the display on the device. If
the Body Pads are in EMS mode,
you will see the EMS symbol. If
the Body Pads are in TENS mode,
you will see the TENS symbol.
I suddenly can’t feel
stimulation when using
the Body Pads.
You may have pressed the
other stimulation mode
button by accident.
Pressing the opposite stimulation
mode button (i.e. pressing the
TENS button when already in EMS
mode or vice versa), will reset the
timer back to 30 minutes. The inten-
sity will also be reset to zero. The
mode, intensity and time settings
will need to be re-made.
For more information, including Frequently Asked Questions,
please visit support.revitive.com
Technical Specications
The Remote Control replicates the controls found on the device
Operating Frequencies KH
Operating Range Distance
0 to 25m at horizontal
0 to 18m at +/- 30 degree angle
from the horizontal.
Name of product Revitive Medic
Model 2837AB
Frequency (+/- 10%)
EMS: 20Hz – 53Hz
TENS: 80Hz - 130Hz
Output current
EMS: Max 15mA
TENS: Max 19mA
Weight
(+/- 0.5kg) 1.5kg
Dimensions 357(W) x 357(H) x 84(D) mm
Power consumption 5W
AC adaptor
CE Approved
Power source
Input (adaptor used)
Output
100-240V AC ( ), 50/60Hz, 0.18A
5V ( ) DC ,1.0A
Applied parts
Parts of Revitive that in normal use come into
physical contact with the user.
Foot-pads - 135.5 cm
2
Electrode Body Pads - 5cm x 5cm = 25cm
2
Durable period (Service Life) of Device
and remote control
4 Years
EN
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06/10/2021 16:44
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