Error Code Cause Solution
B0208-000
The account is locked because
you have reached the
maximum number of failed
authentication attempts
allowed.
Ask the user administrator to
unlock the account.
Windows Authentication
Error Code Cause Solution
W0103-000
A TWAIN operation occurred
during authentication.
Make sure no other user is
logged on to the machine, and
then try again.
W0104-000 Failed to encrypt password.
1. A password error occurred.
Make sure the password is
entered correctly.
2. “Restrict Use of Simple
Encryption” is enabled.
The administrator has restricted
use of simple encryption. You
can use the encryption key if it
has been specified in the driver.
3. A driver encryption key error
occurred.
Make sure that the encryption
key is correctly specified on the
driver.
W0105-000
A login user name was not
specified but a DeskTopBinder
operation was performed.
Set the DeskTopBinder login
user name correctly.
W0206-002
The user attempted
authentication from an
application on the “System
Settings” screen, where only
the administrator has
authentication ability.
Only the administrator has
login privileges on this screen.
Log in as a general user from
the application's login screen.
Authentication Does Not Work Properly
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