Error Code Cause Solution
W0400-202
1. The SSL settings on the
authentication server and the
machine do not match.
Make sure the SSL settings on
the authentication server and
the machine match.
W0400-202
2. The user entered
sAMAccountName in the user
name to log in.
If a user enters
sAMAccountName as the login
user name, ldap_bind fails in a
parent/subdomain
environment. Use
UserPrincipleName for the
login name instead.
W0406-003
An authentication error
occurred because the user
name contains a space, colon
(:), or quotation mark (").
Recreate the account if the
account name contains any of
these prohibited characters.
If the account name was
entered incorrectly, enter it
correctly and log in again.
W0409-000
Authentication timed out
because the server did not
respond.
Check the network
configuration, or settings on the
authenticating server.
W0511-000
The authentication server login
name is the same as a user
name already registered on the
machine. (Names are
distinguished by the unique
attribute specified in LDAP
authentication settings.)
1. Delete the old, duplicated
name or change the login
name.
2. If the authentication server
has just been changed, delete
the old name on the server.
W0607-001
An authentication error
occurred because the Address
Book is being used at another
location.
Wait a few minutes and then try
again.
W0606-004
Authentication failed because
the user name contains
language that cannot be used
by general users.
Do not use “other”, “admin”,
“supervisor” or “HIDE*” in
general user accounts.
Authentication Does Not Work Properly
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