When Problems Occur While Logging In
Message Causes Solutions
"Authentication has failed." The entered login user name
or login password is not
correct.
For details about the correct login user
name and login password, see
Security Guide.
"Authentication has failed." The machine cannot perform
authentication.
For details about authentication, see
Security Guide.
When the User Lacks Privileges to Perform an Operation
Message Causes Solutions
"You do not have the
privileges to use this
function."
The logged in user name
does not have permission for
the selected function.
For details about how to set
permissions, see Security Guide.
"The selected file(s)
contained file(s) without
access privileges. Only
file(s) with access privileges
will be deleted."
You have tried to delete files
without the authority to do
so.
To check your access permission for
stored documents, or to delete a
document you do not have permission
to delete, see Security Guide.
When the LDAP Server Cannot Be Used
Message Causes Solutions
"Connection with LDAP
server has failed. Check the
server status."
A network error has
occurred and connection
has failed.
Try the operation again. If the message
is still shown, the network may be busy.
Check the settings for LDAP server in
[System Settings]. For details about
settings for LDAP server, see
"Programming the LDAP server",
Connecting the Machine/ System
Settings.
10. Troubleshooting
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