Condition Cause Solution
Cannot connect to the
ScanRouter delivery software.
The ScanRouter delivery
software may not be supported
by the machine.
Update to the latest version of
the ScanRouter delivery
software.
Cannot access the machine
using ScanRouter EX
Professional V2.
ScanRouter EX Professional V2
does not support user
authentication.
ScanRouter EX Professional V2
does not support user
authentication.
Cannot log out when using the
copying or scanner functions.
The original has not been
scanned completely.
When the original has been
scanned completely, press [
],
remove the original, and then
log out.
"Prg. Dest." does not appear on
the fax or scanner screen for
specifying destinations.
"Restrict Adding of User
Destinations (Fax)" and/or
"Restrict Adding of User
Destinations (Scanner)" is set to
[On] in "Restrict Use of
Destinations (Fax)" and/or
"Restrict Use of Destinations
(Scanner)" under "Extended
Security", so only the user
administrator can register
destinations in the Address Book
on the fax or scanner screen.
Registration must be done by
the user administrator.
If the Machine Cannot Be Operated
289
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