Ricoh MP C2011 User Manual

Messages Displayed When Using the Copy/
Document Server Function
• If you cannot make copies as you want because of the paper type, paper size or paper capacity
problems, use recommended paper. For details about recommended paper, see page 117
"Recommended Paper Sizes and Types".
Messages Causes Solutions
"Cannot delete the folder
because it contains locked
files. Please contact the file
administrator."
The folder cannot be deleted
because it contains a locked
original.
Unlock the locked original to delete it.
For details about locked files, see
Security Guide.
"Cannot detect original
size."
The original placed on the
exposure glass is a non-
standard size.
• Place the original on the exposure
glass again. Face the original
down.
• If the machine cannot detect the
size of the original, specify the
size manually - do not use Auto
Paper Select mode or the Auto
Reduce/Enlarge function. For
details about specifying the
settings, see "Sizes Detectable
with Auto Paper Select", Paper
Specifications and Adding Paper.
"Cannot detect original
size."
Original is not placed, or the
original placed on the
exposure glass is a non-
standard size.
• Place the original correctly.
• Specify the paper size.
• When placing an original directly
on the exposure glass, the lifting/
lowering action of the exposure
glass cover or the Auto Document
Feeder (ADF) triggers the
automatic original size detection
process. Lift the exposure glass
cover or the ADF 30 degrees or
more.
9. Troubleshooting
140

Ricoh MP C2011 Specifications

General

Print Technology	Laser
Print Speed (Black)	20 ppm
Print Speed (Color)	20 ppm
Max Print Resolution	1200 x 1200 dpi
Copy Speed (Black)	20 cpm
Copy Speed (Color)	20 cpm
Copy Resolution	600 dpi
Multiple Copy	Up to 999 copies
Paper Output	250 sheets
Duplex Printing	Yes
Processor	600 MHz
Memory (Standard)	1.5 GB
Memory (Maximum)	1.5 GB
Hard Disk Drive (Optional)	250 GB
Power Source	220-240V, 50/60Hz
Fax Transmission Speed	33.6 kbps
Max Paper Size	A3
Network Connectivity	Ethernet
Scan Resolution	600 dpi
Functions	Print, Copy, Scan
Zoom	25% to 400%
Scan Speed (Black)	54 ipm
Scan Destinations	Email, Folder, USB
Paper Sizes	A3, A4, A5, B4, B5
Interface	USB 2.0, Ethernet
Network Protocol	TCP/IP, IPv4, IPv6
Operating System Compatibility	Windows, Mac, Linux
First Print Time (Color)	11 seconds or less