Ricoh MP C2011 User Manual

Messages Causes Solutions
"Exceeded maximum
number of file to store.
Delete all unnecessary files."
Too many files are waiting to
be delivered.
Try again after they have been
delivered.
When the WSD scanner function cannot be used
Messages Causes Solutions
"Cannot communicate with
PC. Contact the
administrator."
WSD (Device) protocol or
WSD (Scanner) protocol is
disabled.
For details about how to enable or
disable the WSD protocol, see Security
Guide.
"Cannot start scanning
because communication was
failed."
Scan Profile is not set on the
client computer.
Set Scan Profile. For details about how
to do this, see "Creating a New Scan
Profile", Scan.
"Cannot start scanning
because communication was
failed."
The [Take no action] setting
has been selected on the
client computer, forcing the
client computer to remain
inactive when it receives
scan data.
Open scanner properties, click the
[Events] tab, and then select [Start this
program] as the computer's response
on receipt of scan data. For details, see
your operating system's Help.
"Cannot start scanning.
Check the setting(s) on the
PC."
The Scan Profile might be
incorrectly configured.
Check the Scan Profile configuration.
"Could not send the data
because the PC timed out
before it was sent."
A time out occurred when
using WSD Scanner. Time
outs occur when too much
time passes between
scanning an original and
sending its data. The
followings are likely causes
of time outs:
• Too many originals per
set.
• Misfed originals.
• Transmission of other
jobs.
• Reduce the number of originals,
and then scan again.
• Remove any misfed original, and
then scan again.
• Use Scanner Journal to check
there are no jobs awaiting
transmission, and then scan
again.
9. Troubleshooting
162

Ricoh MP C2011 Specifications

General

Print Technology	Laser
Print Speed (Black)	20 ppm
Print Speed (Color)	20 ppm
Max Print Resolution	1200 x 1200 dpi
Copy Speed (Black)	20 cpm
Copy Speed (Color)	20 cpm
Copy Resolution	600 dpi
Multiple Copy	Up to 999 copies
Paper Output	250 sheets
Duplex Printing	Yes
Processor	600 MHz
Memory (Standard)	1.5 GB
Memory (Maximum)	1.5 GB
Hard Disk Drive (Optional)	250 GB
Power Source	220-240V, 50/60Hz
Fax Transmission Speed	33.6 kbps
Max Paper Size	A3
Network Connectivity	Ethernet
Scan Resolution	600 dpi
Functions	Print, Copy, Scan
Zoom	25% to 400%
Scan Speed (Black)	54 ipm
Scan Destinations	Email, Folder, USB
Paper Sizes	A3, A4, A5, B4, B5
Interface	USB 2.0, Ethernet
Network Protocol	TCP/IP, IPv4, IPv6
Operating System Compatibility	Windows, Mac, Linux
First Print Time (Color)	11 seconds or less